Case Studies

 

Britannia Hotels – 123-txt Case Study

Our Text Messaging solutions are helping Britannia Hotels and Pontins innovate and improve their customer service offering.     Britannia Hotels are a British hotel group with 61 hotels across the country, offering over 10,000 bedrooms. With location being key, Britannia Hotels can be found in prime cities across the UK, as well as near…

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JT Global – Partner Case Study

Our long and successful track-record with JT Global Enterprise is providing the foundations for their continued growth and success.     JT Global Enterprise, the business to business division of JT Group, is a London-based provider of Managed Data, Voice, Unified Communications, Smart Retail and Contact Centre solutions. With an extensive list of customers spanning…

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Evolve Computers – Case Study

Evolve computers grow their business and improve customer retention by outsourcing with ProcessFlows Headed up by Managing Director David Watson, Evolve Computers are an IT services business based in London, UK. They provide traditional helpdesk maintenance, cyber threat prevention and strategic advice services to small business clients in London. The Client – Meet Evolve Computers…

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Global Photo Print Company – Outsourced Services Case Study

A global photo print company delivers customer support in six European languages, cost-effectively, by Outsourcing with ProcessFlows. A global photo print company headquartered in the US has a network of websites and applications that let customers upload photos and design gifts such as mugs, prints, photobooks, and wall art. The company operates internationally and has…

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Capstone Partner Case Study

Capstone Intelligent Solutions – Proactive engagement driving new business for Partner     Capstone Intelligent Solutions are an international team of communication technology experts with offices across the UK, Ireland and the USA. Their international network of trusted partners has allowed them to extend their reach with Capstone now servicing the communication needs of well…

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Homebase – 123-txt Case Study

Our 123-txt SMS Gateway has helped Homebase transform the way they communicate with colleagues and customers.     Founded in 1979, Homebase is one of the UK’s leading home improvement and garden retailers. The company operates over 180 stores across the UK and Ireland, employing in excess of 8,000 people throughout its store estate, distribution…

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TSS VAD Partner Case Study

TSS Voice and Data enhance call recording offering through partnership with ProcessFlows     TSS Voice and Data are leading providers of fibre, SIP, VOIP and hosted telephony technologies based in the City of London. Currently working with over 80 Financial and Legal Services clients, TSS VAD pride themselves on maintaining close relationships with their…

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Davies Lewis Baker Case Study

Davies Lewis Baker improve productivity and enhance customer service with eCopy ShareScan   Davies Lewis Baker, Chartered Certified Accountants are a small general practice, located in the West Wales coastal town of Aberystwyth. The practice, established in 1920, pride themselves on upholding traditional professional values whilst utilising the latest technologies to improve efficiency and customer…

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4Sight Comms Partner Case Study

4Sight and the value of partnering with like-minded companies     4Sight Communications is a leading provider of business telecommunications and managed services supporting a variety of clients spanning both public sector organisations and private businesses across the UK and internationally. With over 25 years of experience in delivering services in the communications industry, 4Sight…

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G3 Comms – Helping partners meet their customer’s every need

G3 Comms is an award-winning specialist in transforming business communications with over 30 years of experience. Expertise acquired over decades has enabled G3 to help organisations all over the world in optimising their unified communications and align them with business needs.   “We selected the client side recorder for its integration with SFBO and its…

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Latest Case Study

Britannia Hotels – 123-txt Case Study

Our Text Messaging solutions are helping Britannia Hotels and Pontins innovate a...

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