How We’ve Helped Our Customers


Global Photo Print Company – an Outsourcing Case Study

A global photo print company delivers customer support in six European languages, cost-effectively, by Outsourcing with ProcessFlows.
Text Messaging case study - Kinetic Room Service

Kinetic – a 123-txt Case Study

ProcessFlows‘ SMS Platform 123-txt elevates Kinetic’s Room Service, used to manage student accommodation.

Telemark Toppidrett Gymnas – a Process Automation Case Study

Telemark Toppidrett Gymnas is a private secondary school that paves the way for students wanting to focus on elite sports.
A RECITE case study - Trenitalia c2c Rail

Trenitalia c2c Rail – a Unified Communications Case Study

Thanks to RECITE, we’ve helped put Trenitalia’s call recording requirements on the right track.

Waveney District Council – a Unified Communications Case Study

A ProcessFlows' Unified Messaging and Speech Recognition Software Solution at Waveney District Council provides staff with an easy, single-point of access to their SMS, fax and voicemail.

Cheshire West and Chester Council – a CX-E Case Study

Automated switchboard answering facility CX-E Virtual Agent reduces caller waiting times to less than 20 seconds.

Nordland Betong – a Document Management Case Study

Nordland Betong is one of northern Norway’s biggest manufacturers of ready-mixed concrete and concrete products

Astrup AS – a Process Automation Case Study

Efficient Management of certificates and fully digitalised tracking - M-files solution Case Study.

Britannia Hotels – a 123-txt Case Study

Our Text Messaging solutions are helping Britannia Hotels and Pontins innovate and improve their customer service offering.

Durham County Council – a 123-txt Case Study

Find out how SMS is helping Durham County Council streamline their processes and effectively communicate with their constituency.

London-based School of Music – an SMS solution Case Study

Prestigious London-based School of Music deploys SMS solution - 123-txt

Spencers Solicitors a 123-txt Case Study

Our Text Messaging solutions are helping Spencers Solicitors innovate and improve the way they communicate with clients and colleagues.
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