Getting from Quote To Cash Without A Problem

The Quote to Cash process goes to the heart of every business operation – from quoting and contracting for product or service through to invoicing and receiving any monies owed.

It’s an essential “umbrella” process that extends across an organisation ultimately linking sales with finance and delivery. Naturally any issues along this process can have a serious impact on business performance, cash flow and risk.


Only 22% of (QTC) users utilize a full CRM/CPQ/ERP integration


The Quote to Cash Process

The Quote to cash process transcends finance, sales and operations and broadly links the following stages or sub-processes that will vary by business and market

The Offer: Quote to contract

  • Qualify opportunity
  • Config, price & quote (CPQ)
  • Sign contract

The Order: Contract to invoice

  • Receive order
  • Fulfil order
  • Start service

The Payment: Invoice to payment

  • Generate & send invoice
  • Manage disputes
  • Receive Payment

The B2B Struggle Getting from Quote To Cash

Whilst the principle of the Quote to Cash is clear, QTC operations, particularly in the B2B world, can be a major source of pain with manual processes and constant exceptions.

Core systems such as ERPs, CRMs just don’t easily manage the specific requirements of Quote to Cash without a major customisation project causing inefficiencies and hindering visibility, governance and control. These systems often exist as data silos with fragile manual processes bridging the divides. Unstructured data such as contracts, proposals can’t managed or produced efficiently further impacting operational effectiveness

The fear of and risks associated with complex, disruptive and costly multi-year upgrades to core systems  leads to inertia and reinforces the Status Quo.

We feel that there isn’t just one approach to better quote to cash performances. Here we explore some of the benefits and the various options for addressing your Quote to Cash pain.

Signs you have Quote to Cash Problem

Quote to Cash challenges and requirements vary significantly from business to business. They will manifest themselves as a Quote to Cash problem but the detail and cause will likely be linked to one of more of the sub processes such as CPQ or sales order processing.

View the 7 Signs you have Quote to Cash problem here.

The Case For Quote To Cash Transformation

According to PWC automating & digitising the Quote to Cash process can help deliver up to:


reduction in the sales cycle time


increase in total revenue


reduction in the order processing time and cost


improvement in invoices without errors

The Benefits of Quote To Cash Automation

Transforming, digitising and automating Quote to Cash process has numerous benefits beyond efficency such as:

Explore the 7 Benefits of QTC Automation

  • Faster more reliable Quote to Cash process
  • Operational efficiencies
  • Better cashflow visibility and control
  • Improved data accuracy
  • Real-time inventory or resource management
  • Superior customer experience
  • Unlock your workforce potential & happiness

How to Address your QTC pain

There are many solutions and approaches on the market for transforming Quote to Cash operations. There isn’t one size fits all.

Explore 6 approaches for transforming your QTC operations.

Transforming your Quote To Cash Processes

There are many solutions and approaches on the market for transforming Quote to Cash operations. There isn’t one size fits all. Whether you are small business looking to standardise operational and document procedures or a larger business looking for QTC efficiencies and improved visibility and control – we can help. ProcessFlows specialise in a range of custom Business Process Management (BPM) solutions and services to help business take back control, to fill the gaps and transform their QTC and AR processes:

Quote to Cash Content Management 

 B2B QTC process often involve a lot of unstructured content that passes between sales, operations and customers ie. Proposals, Quotes, Contracts, Orders, SoRs, SoW etc. We provide a single point of management & sharing for all your QTC content.

Digitise & Automate Quote To Cash Tasks

We provide bespoke & custom digital process management to address your Quote To Cash gaps or weaknesses in sub-processes and system silos. Where tasks or processing volume is a manual challenge we automate for further efficiencies.

Quote To Cash Resource & Tasks as a Service

Where you have gaps in QTC resource, you can utilise the skills and expertise of our teams via our managed service centre. This resource can be accessed on a dedicated or per task basis, either permanently or as a peak overflow resource.

And More….

ProcessFlows specialise in a wide range of solutions and services for digital workplaces and operations that can address help keep your QTC process operational and in your control – From  intelligent data capture through to custom Business Intelligence & Dashboards

Why ProcessFlows for Quote To Cash Automation?

We have a 35 year track record of success & expertise in data capture, digital processes, managed services and automation in finance, sales order processing and delivery operations

A robust approach to transformation based on partnership and supporting every step of the journey from creating a vision and plan through to project managed development, implementation, transition as well as continuous improvement and support

Accredited end to end services and support expertise include Business Process Analysts, Solutions Architects and Project Managers, through to Implementation Engineers, Software developers, Service desk operations, Multi-tiered Support and service delivery managers.

We are independent. We partner with the leading capture, process management & automation technology providers on the market– such as Kofax, ReadSoft, Abbyy, Opentext, Microsoft and Hyland. Our own hybrid automation & workflow platform also integrates our service delivery operations. i.e. for exception handling

For these reasons and more, ProcessFlows should be your trusted partner to support your business transformation.
Find out more by clicking here.

Our Customers

Here are a some of our customers, from small enterprise to large organisations that partner with us to transform and digitise their finance and wider operations

Click the logos to download the Case Studies.

To read all of our success stories, visit our Case Studies page.

More Information & How Can We Help?

We offer no-obligation, free of charge assessments, consultations and business cases to help you identify the right solution for your organisation. To find out more or to book a consultation, please call +44 (0)1962 835053, email, or fill in the form below.

Thank you for your interest, we look forward to working with you.

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