Outsourced Services

Outsourced Services

  • Utilising Managed Services and Business Process Outsourcing enables you to expand your business, increase revenue, extend hours of operation and offer additional services to your customers at low cost and low risk.
  • Competitive pressures today require low-cost-high-value solutions to business challenges. ProcessFlows Managed Services delivers just that. Outsourcing tasks and processes allows companies to focus on their core business while controlling costs by transferring work to a trusted third party.
  • With resource on-demand, round-the clock availability and additional language skills, your business will be able to dynamically adjust to sudden upsurges in demand and seasonal business trends whenever it’s needed.

ProcessFlows Nearshore Centre

ProcessFlows Managed Services solutions deliver expertise across a range of functions including IT, Finance, Sales and Marketing. We offer a wide scope of services designed to make your business more agile and profitable. With over 100 staff in our 24/7/365 Managed Services Centre in Sofia, we can provide a flexible solution to suit your needs and requirements.

Bulgarian Association Outsourcing

ProcessFlows is a member of the Bulgarian Outsourcing Association

Situated in the same business park as the near-shore operations for Microsoft, HP, IBM, and SAP, ProcessFlows Managed Services Centre offers significant advantages over traditional offshoring. Located within the European Union and complying with all statutory requirements, but just three hours from the UK and with only a two-hour time difference, Bulgaria provides customers with access to high quality, educated and skilled personnel.

ProcessFlows Managed and Outsourced Services:

  • Sales & Marketing: Lead Generation, Account Development, Social Media, Website Maintenance

  • Finance: Credit Control, Accounts Payable, Accounts Receivable

  • Administration: Data Processing, Manual Keying, Database Management, Order Processing

  • IT: Server & Network Monitoring, Managed Support/Help Desk Services, Software Development and more…


ProcessFlows have developed an approach whereby you can gain all of the benefits of an in-house team whilst enjoying the cost advantages of using an outsourcing location without taking any of the risks associated with opening your own facility. We employ the staff on your behalf but keep you involved in the recruitment process if you wish. We deal with all recruitment and office costs whilst you may retain the direct day-to-day managerial responsibilities.

Keen to learn more?

For more information please see the menus above. Alternatively you can call us on +44 (0) 1962 835053, or email sales@processflows.co.uk.

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Hi, we are currently experiencing problems with our phone lines. If you need urgent technical support please call 01962 678441.

For non-urgent technical support issues, please email support@processflows.co.uk.

For non-technical help, please email sales@processflows.co.uk.

During office hours (8:30-5pm) you can also use the live help on this site – see bottom right.

Quick Contact
T: 01962 835053
E: sales@processflows.co.uk