The Growing Challenge of Managing IT

Today, IT is more or less the backbone of every business and all operations.

Whilst managing & protecting IT is more important than ever it is also tougher.  There’s constant & rapid change as well as increasingly complexity.

There’s also more diverse areas to manage requiring new specialisms such as smartphones and other smart devices, remote working requirements and cloud environments. Operations today are functioning & connected 24/7/365 to the internet requiring always ON management & support. Increasing risks such as cyber security combined with user error create a toxic mix that need active management.

More so than ever IT operations are struggling to keep the lights “ON” as well as support businesses with their innovation agendas.

77% IT leaders say they are simply spending too much of their budget on ‘keeping the lights ON’


Companies digitised activities 20 to 25 times faster during COVID-19.

Mckinsey 2020


of businesses are struggling to balance daily IT operations with improvement projects – Spiceworks


organisations have undertaken an IT/digital transformations in the last year – PWC


of the entire UK workforce is working from home posing new IT challenges UK office for national statistics – ONS


Top IT challenges facing businesses in 2021 are facilitating the future of work and securing a hybrid working environment – CIO

The Expanding & Evolving Role of IT

The Role of IT is now broader than ever to reflect the importance of IT as a backbone for business operations, to support technology based innovation as well as offset increasing threats associated with it.

Discover the diverse role of IT here.

  • IT Service Management
  • IT Operations Management
  • IT Business Management
  • IT Asset & Cost Management
  • Automation & DEV OPS
  • Data & Database Management
  • Security Operations
  • Governance, Risk & Compliance
  • Performance Analytics

What are the Main Approaches to Managing IT?

So how are businesses the growing complexity of their IT. There are broadly 3 different approaches to Managing IT – each with their own variations.

Learn about the 3 major approaches to managing IT.

How ProcessFlows can help you with your IT Challenges

ProcessFlows has 30 years’ experience and successes helping organisation & service providers to manage their IT challenges, address gaps and embrace opportunities for new performances.

To find out how ProcessFlows can help you manage your IT challenges and unlock IT opportunities, click here.

To discuss your specific IT requirements and challenges, book your consultation here.

Not sure where to start?

We are currently offering a Free of Charge IT Health Check assessment

Each assessment is carried out by our technical engineers. There is no obligation and at the end of the 30 day assessment your technical engineer will present the findings, gaps and opportunities to help you get started.

Click here to find out more.

 Why ProcessFlows for IT

We have 35 years expertise and success in delivering broad range of IT services – from expert advice & assessments, Skills/ Resource, Task or Operations delivered a service.

We are Microsoft Gold partners with accredited & expert people from IT Analysts and IT Architects, to Project Management, Implementation engineers as well as software developers, Service desk operations, Multi-tiered Support and service delivery managers.

A robust approach to transformation based on partnership and supporting every step of the journey from creating a vision and plan through to project managed development, implementation, transition as well as continuous improvement and support.

We are Microsoft Gold Partners, UK based, independent and partner with the leading IT technology providers including Microsoft, HP OEM, Service Now.

For these reasons and more, ProcessFlows should be your trusted partner to support your IT, process and business transformation projects.
Find out more by clicking here.

Our IT Customers

Here are a some of our customers, from small enterprise to large organisations that partner with us to transform their IT operations and processes. Click the logos to download the Case Studies.

To read all of our success stories, visit our Case Studies page.

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What’s your IT challenge?

We offer Free of Charge consultations and IT assessments to help you manage your IT, protect your business and innovate faster through IT.

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