XM Connect – Secure Voicemail

A secure voicemail solution with many advantages


Deployed by some of the largest global enterprises, XM Connect (formerly known as CX-E) delivers end-to-end secure voicemail, which is ideal for organisations in highly regulated industries such as healthcare, education, legal and government.

XM Connect makes the migration from legacy voicemail systems to secure voicemail easy. With secure voicemail, XM Connect delivers increased productivity whether you’re in the office or on-the-go with our secure mobile client.


Voicemail security features

  • Private voice messages cannot be forwarded internally or externally
  • Voice messages are streamed to the mobile client and are not saved on the mobile device
  • Administrator has the ability to revoke access to the mobile client at any time
  • Restricts web client message streams so copies are not retained or forwarded externally
  • Receive voice messages via encrypted email (TLS)
  • Supports secure RTP
  • Strong password enforcement


Easily replace your legacy voicemail

XM Connect secure voicemail is designed to easily replace outdated legacy voicemail with a robust, highly scalable secure voicemail application. Benefit from features you’re already familiar with, as well as a full set of next-generation voicemail features.

Minimise staff retraining

Recognising the desire by IT teams to minimise downtime and avoid a major retraining effort, we have invested significantly in the development of alternate telephone user interfaces (TUIs) to match the commands of the most common legacy voicemail systems.

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