Informal Call Centres with TeamQ
The most straightforward informal call center solution for today’s workforce
Essential call center features at an affordable cost
TeamQ is the ideal informal call center solution for customers who are looking for more features than Hunt Groups offer, but don’t require a full-blown contact center.
By giving teams access to key call center features at a fraction of the price of other solutions, TeamQ delivers significant ROI. Features include:
- Uniform Call Distribution (UCD)
- Automatic Call Distribution (ACD)
- Agent Desktop Control with Informative Screen Pops
- Call Recording
- Reporting and more
TTeamQ doesn’t require your telephone system to have an ACD or CTI connection. Put simply, it’s a cost-effective informal call center solution that will boost your teams’ workflow.