XM Connect

Seamless UC Software Integration

Unleash the full potential of your communications infrastructure with the
broadest UC interoperability platform on the market.

What is XM Connect?

XM Connect (formerly known as CX-E) is an enterprise-grade Unified Communications software backed by a suite of best-in-class applications expressly designed to ease the transition to your digital future – no matter what your current UC landscape is. With on-premise or cloud deployments, XM Connect offers seamless integration with major call control, email, IM, calendar, enterprise data, and mobile devices.

How can XM Connect help your business?

Considering an upgrade to your IT infrastructure but worried that your mixed UC landscape won’t allow you to make it happen? If your IT environment includes multiple vendors – Avaya, Cisco, Microsoft, NEC, Mitel, etc. – all playing an important role in your communications, why switch? If you’d like it all to work seamlessly for a powerful Unified Communications (UC) solution, XM Connect can help.

There is no other UC platform on today’s market that offers the level of integration provided by XM Connect. Make the most of today and tomorrow’s UC investments and make transitions to the Cloud, IP or Skype for Business over time. XM Connect will lead the way.

Unmatched communications platform interoperability

Your organisation already has telephony systems, email servers and business applications. In fact, it’s highly likely that you have a mix of telephony switches, especially if you have multiple or merged locations.

Most vendors require you to replace these systems before adding the latest productivity applications. XM Connect Unified Communications software is compatible with leading communications systems, allowing you to enhance and extend the lifespan of your existing IT infrastructure.

Secure Voicemail

Secure voicemail for regulated industries

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Call Centre

Cost-effective, informal call center for knowledge workers

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Auto Attendant

Speech-enabled, sophisticated call processing, directories

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Accelerate information flow to your customers

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Personal Assistant

Speech-enabled, context-aware, enhances first-time call completion

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Automate internal and external outbound notification campaigns

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Unified Messaging

Combine messaging features into a single solution viewable from any device

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Mobile Client

Advanced mobile client delivering secure voice messaging

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T: 01962 835053
E: sales@processflows.co.uk