According to YouGov, UK Small & Medium businesses face complex, wide-ranging challenges – and many don’t have the time, the budget, or the desire to handle them in-house. New research from them reveals that outsourcing has become a common response to these challenges, with 70% of B2B decision-makers saying they’ve handed off key services to third parties. Given the growing complexity of operations and the shift towards specialisms – many businesses realise that they simply cant match the outsourced capabilities in house on something that just isn’t core to their business. So which operations to outsource? Below is a list of key operations UK businesses are outsourcing.
70% of SME B2B decision-makers saying they’ve handed off key services to third parties.
YouGov
Inline with the YouGov survey, customers have asked us to manage and deliver the following areas for them. Importantly, in most cases, the requirement is a for a hybrid model, where we deliver alongside and support an inhouse team by fulfilling the problematic tasks that are not a specialisation for that organisation.
We can help you too, with whatever tasks, skills and processes you may be struggling with.
Facilities Management
Sales & Marketing
Logistics Management
What tasks, skills or outcomes do you need?
Outsourcing of processes used to be the preserve of large enterprises. Today, there is also a strong case for SMEs to outsource their non-core but critical operations.
ProcessFlows, part of the Global Konica Minolta Group, specialise in providing SMEs with outsourcing services for their labour-intensive customer & business operations – from Managed Skills to tasks and business process delivered as a service.
Whether you are looking to remove internal overheads or scale back operations or scale up to add new services or service levels – we can help you with skills, tasks or outcomes delivered as a service and purchased by consumption as you use it.
Click the image above to download our brochure and find out more.
We offer no-obligation consultations to help you identify what outsourcing can offer you as well as help you identify which operations to outsource to meet your business requirements. To find out more or to book a consultation, please call +44 (0)1962 835053, email enquiries@processflows.co.uk, or fill in the form below.
Pass the Keys use outsourced services to support their business needs and deliver exceptional and flexible business and customer operations.
Print Partner Webinar: Addressing the print-only market space – start the journey with your customer and grow/ Date: 05. 08. 2021
ProcessFlows transition to Konica Minolta – FAQ
/in News & Insights /by ProcessFlowsHere is a simple Frequently Asked Questions page to assist you regarding the transfer of ProcessFlows business activities to Konica Minolta Business Solutions (UK) Limited .