Unified Communications News
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OpenText™ CX-E Voice v21.2 – What’s new?
CX-E 21.2 enhances the mobile/remote worker user experience though the addition of a Microsoft Teams integration, new Speech Recognition tools and more.
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OpenText™ CX-E Voice Version 20.4 is now available
CX-E 20.4 enhances the mobile/remote worker user experience, lowers operating cost, supports Windows Server 2019 and more.
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Enhancing Productivity for the remote worker with Unified Messaging
Watch our webinar recording as we discuss the benefits of implementing CX-E Unified Messaging with Auto Attendant; the Industry's leading UC Interoperability platform.
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Simplify call processing with OpenText CX-E Voice Automated Attendant
CX-E Auto Attendant is flexible and highly scalable, allowing different menus by department and location for operating hours, holidays etc. Watch our webinar.
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Working in the New World of Call Distribution – OpenText CX-E Voice Call Assistant
See our webinar, where we discuss the benefits of CX-E Voice Call Assistant and the benefits to your organisation.
![Woman using CX-E](https://processflows.co.uk/wp-content/uploads/2020/11/woman-using-cx-e-495x400.jpg)
Time to Upgrade Your OpenText CX-E Voice v 8.7
Is your OpenText CX-E Voice running version 8.7 or previous? Still on Windows Server 2008? If so, it’s time to upgrade.
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ProcessFlows Call Centre Directory
We cover every major area of Unified Communications to equip our customers with the tools they need to adapt to the evolving communications landscape.
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5 Steps to Building Excellent Customer Service
RECITE provides complete insight of all customer – agent interactions which is essential for managing the quality of customer service.
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Transforming the Workplace with Speech Applications
The corporate digital future is becoming our reality and the speech-enabled unified communication applications are the solution.
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Birthday Cheers to AVST
This month AVST is celebrating 35 years as a trusted developer of enterprise-class unified communications solutions.
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You Need to Communicate to Educate
A communications solution needs the capability to support multiple colleges, departments, buildings and locations.
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Mobile UC for the Digital Workplace
ProcessFlows is working with AVST to enable organisations to meet the new standards in workplaces set by mobile communications.
ProcessFlows transition to Konica Minolta – FAQ
/in News & Insights /by ProcessFlowsHere is a simple Frequently Asked Questions page to assist you regarding the transfer of ProcessFlows business activities to Konica Minolta Business Solutions (UK) Limited .