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OpenText™ CX-E Voice Version 20.4 is now available

March 5, 2021

CX-E Voice delivers secure enterprise voice applications – Unified Messaging, Transcription, Personal Assistant, Call Centre, Speech-enabled Directory and Automated Attendant, Voicemail, IVR, Outbound Call and Text Campaigns.

It doesn’t matter if IT departments have deployed Avaya, Cisco, Google, Microsoft, Mitel, NEC or other vendors’ solutions, nor whether they’re on-premises, cloud, or hybrid …

CX-E’s industry-leading UC interoperability allows IT departments to dramatically expand what their systems can do without the massive cost of ripping out & replacing existing PBX and email infrastructure.

The latest version of CX-E, version 20.4 further enhances the mobile/remote worker user experience though a redesigned Web Client with visual voicemail transcription and click-to-call. Version 20.4 also lowers operating costs through a standalone self-service Speech-enabled Directory as well as adds support for Windows Server 2019 support.

New Features include:

  • Stand-alone Directory/Automated Attendant
  • New Web Client to Enhance the Mobile/Remote Worker Experience
  • Latest Nuance Speech Recognition
  • Click-to-Call in Transcription
  • Windows Server 2019 Support

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