Transforming the Workplace with Speech Applications

The corporate digital future is becoming our reality more and more each day. The next step in the process is enterprise-class, speech-enabled unified communications applications. Speech applications such as Siri, Alexa and Google Assistant have become ubiquitous in many modern working environments, and the more this technology becomes a vital part of many organisations’ operations, the more organisations not yet using speech-enabled UC applications want to join the movement.

Speech-Enabled Automated Attendant

In our age of mobile working, customers could easily be travelling when in need of communications. From asking directions to making a reservation or checking the availability of a service – no matter your industry, a speech-enabled automated attendant will allow your customers to communicate hands and eyes free.

Virtual Personal Assistant

Staff also need to be able to communicate on the go, so a speech-enabled Virtual Personal Assistant can act as a bridge between them and the office while not distracting from travel. The speech interface enables you to check your calendar and emails and has additional functionality to enable you to schedule meetings and make calls simply be verbalising your requests.

The 4 Advantages of Speech Applications as a business solution

• Simplify your workplace
• Reduce operator calls
• Multi-lingual; callers can speak in any supported language
• Works with your favoured PBX – Avaya, Cisco, Skype for Business and more

For more information on how to transform your workplace, contact us today on 01962 935053 or at enquiries@processflows.co.uk.