Mobile UC for the Digital Workplace

Advances in mobile communications have created new standards for boosting engagement, productivity and agility in the workplace. ProcessFlows recognises this, which is why we have been working with AVST for so long to enable organisations to meet those standards.

Your office travels with you

A secure Mobile Client for iPhone or Android allows workers to carry one device to manage both their personal and business communications, enabling mobile users to manage their business calls, voice messages, contacts, availability and call routing preferences.

Looking to deploy unified messaging?

When looking for a unified messaging solution, there are a few things to consider. Firstly, you need to make sure the solution you invest in can integrate to multiple email systems, both on-premise and in the cloud. This includes Microsoft Office 365, Exchange, Gmail and any IMAP4 compliant email system.
You also need to make sure that it can integrate into however many email servers you have simultaneously, providing maximum flexibility for institutions like universities which use multiple and ever evolving email solutions.

Finally, it’s important to take into account message storage requirements, considering security, compliance and confidentiality. The solution needs to be flexible enough to change the message storage configuration in the future, on a user-by-user basis, without incurring re-licensing expenses.

What does AVST’s unified messaging offer?

• Integration with Microsoft Office 365, Exchange and Gmail simultaneously
• Rated best-of-breed unified messaging by leading UC analysts
• Flexible storage options to meet security and compliance requirements

Enhance mobility with a virtual personal assistant

For workers on the road, using your voice is three times faster than typing. With your own Virtual Personal Assistant (VPA), you use voice commands to manage your messages (voice and email), initiate and manage call-handling, access your calendar and contacts, and more. Personal assistant applications integrate with other software like presence and calendars, as well as your physical location, to determine where to direct incoming calls. In a meeting? Your VPA will let a caller know that you are currently in a meeting and what time you should be free.

Want to learn more?

Contact us on enquiries@processflows.co.uk or 01962 835053.