Unified Communications Case Studies
![A RECITE case study - Trenitalia c2c Rail](https://processflows.co.uk/wp-content/uploads/2020/11/Trenitalia-c2c-Rail-RECITE-1-495x400.jpg)
Trenitalia c2c Rail – a Unified Communications Case Study
Thanks to RECITE, we’ve helped put Trenitalia’s call recording requirements on the right track.
![](https://processflows.co.uk/wp-content/uploads/2020/12/Waveney-District-Council-CX-2-1-495x400.jpg)
Waveney District Council – a Unified Communications Case Study
A ProcessFlows' Unified Messaging and Speech Recognition Software Solution at Waveney District Council provides staff with an easy, single-point of access to their SMS, fax and voicemail.
![Cheshire-West-and-Chester-Council-CX-E](https://processflows.co.uk/wp-content/uploads/2020/12/Cheshire-West-and-Chester-Council-CX-1-1-495x400.jpg)
Cheshire West and Chester Council – a CX-E Case Study
Automated switchboard answering facility CX-E Virtual Agent reduces caller waiting times to less than 20 seconds.
![JT-Global-Enterprise-Case-Study-1](https://processflows.co.uk/wp-content/uploads/2020/11/JT-Global-Enterprise-Case-Study-1-495x400.jpg)
JT Global – a Unified Communications Case Study
Our long and successful track-record with JT Global Enterprise is providing the foundations for their continued growth and success.
![Lady answering the phone cx-e auto attendant](https://processflows.co.uk/wp-content/uploads/2020/09/lady-answering-phone-cx-e-auto-attendant-495x400.jpg)
Capstone Intelligent Solutions – a Unified Communications Case Study
Capstone Intelligent Solutions – Proactive engagement driving new business for Partner
![TSS-Voice-and-Data-Partner-Case-Study-1](https://processflows.co.uk/wp-content/uploads/2020/11/TSS-Voice-and-Data-Partner-Case-Study-1-495x400.jpg)
TSS VAD – a Unified Communications Case Study
TSS Voice and Data enhance call recording offering through partnership with ProcessFlows.
![4Sight-Partner-Case-Study-1](https://processflows.co.uk/wp-content/uploads/2020/11/4Sight-Partner-Case-Study-1-495x400.jpg)
4Sight Comms – a Unified Communications Case Study
4Sight and the value of partnering with like-minded companies. Unified Communications partnership case study.
![](https://processflows.co.uk/wp-content/uploads/2021/10/AdobeStock_280779870-495x400.jpeg)
World renowned Engineering and Scientific Tech Group benefits from our SMS solutions
Engineering and Scientific Tech Group has resolved a simple but time consuming business problem by using SMS messaging.
![Aspect Capital CX-E Case Study](https://processflows.co.uk/wp-content/uploads/2020/12/Aspect-Capital-CX-E-1-495x400.jpg)
Aspect Capital – a CX-E Case Study
Aspect Capital are able to use CX-E to seamlessly bridge their Avaya and Office 365 environments providing unified voicemail for their whole organisation.
![Hewitsons Case Study](https://processflows.co.uk/wp-content/uploads/2020/12/Hewitsons-CX-E-1-495x400.jpg)
Hewitsons – a CX-E Case Study
CX-E was able to provide a consistent and uninterrupted voicemail experience. This has increased the longevity of the system, improving its return on investment.
![Leading Manufacturer of Technician’s](https://processflows.co.uk/wp-content/uploads/2018/04/AdobeStock_435407464-495x400.jpg)
Leading Manufacturer of Technician’s Tools – SMS
A Manufacturer of Technician’s Tools adopts an SMS solution for their UK franchises to improve its services and reduce contact centre costs.
![SMS in Manufacturing](https://processflows.co.uk/wp-content/uploads/2021/10/AdobeStock_278075961-495x400.jpg)
SMS in Manufacturing
The use of SMS in the Manufacturing industry - SMS impacting on company's logistics and distribution, communications and customer care.
ProcessFlows transition to Konica Minolta – FAQ
/in News & Insights /by ProcessFlowsHere is a simple Frequently Asked Questions page to assist you regarding the transfer of ProcessFlows business activities to Konica Minolta Business Solutions (UK) Limited .