RightFax as a Managed Service

Fax as a Managed Service

RightFax server can be complicated and costly to run with a requirement to be constantly monitored; RightFax in its basic form can be a large drain on resources.

RightFax as a Managed Service is ideal for those organisations that want all the functionality of an in-house RightFax installation but don’t want the responsibility of ongoing costs and devoted resource.

RightFax as a Managed Service is a rich, scalable and fully integrated system; managed and hosted by the experts at OpenText. This solution can help businesses reclaim internal resources and redistribute the focus of IT departments.


Reduced IT Load

  • Managed by fax experts
  • Disaster recovery service
  • Redundancy options

Complete Control

  • Centralised fax management
  • You own your data
  • Bring and keep your fax numbers
  • Audit trail
  • Fax admin access from your site
  • Isolated VMs and storage
  • Integrates with existing IT security infrastructure

Full RightFax Feature Set

  • Configured the way you want
  • Experienced support team
  • Customisation available
  • Integrate with your applications
  • All RightFax modules available

Cost Savings

  • Operating vs. capital expense
  • Adapts with your business
  • Infrastructure-only option for existing customers who already have RightFax licenses

Data and Fax Number Ownership

When you choose RightFax as a Managed Service, your data is protected and managed – No one else can view it or take ownership of it, your data belongs to you. Migration services will return all data at the end of your contract, or upon request and delete it from the RightFax server. You can bring your own fax numbers and add or remove them at any time.


RightFax as a Managed Service provides the highest levels of privacy and data security. OpenText’s data centers are equipped with state-of-the-art security and environmental safety features. Dedicated hosted IT support is available 24/7 to address any customer concerns and ensure redundancy. If needed, fax server failover systems are in place and operational.

RightFax as a Managed Service uses the same RightFax software the market has trusted for years. Built-in security features like automatic audit-logging, user authentication, data encryption, ongoing security audits and password protection all work together to make RightFax the most secure document management solution on the market.

Security of the Connection

Hosted customers connect to our data centers via a secure, individual, encrypted VPN connection, ensuring private communication and protecting your sensitive documents and data.

Security of the Data Centers

The state-of-the-art data centers have all been thoroughly examined for structural, environmental, and physical security.

OpenText understands that unexpected server failures can happen. Data centers all provide back-up servers for load balancing and redundancy. Should an outage occur, customer data is automatically and securely transferred to another OpenText data center.

OpenText provide:

  • Security personnel
  • Controlled
  • Back-up generators
  • Redundant servers
  • 24/7 security and support
  • Security of the Software

RightFax provides:

  • An automated audit log
  • Customisable user permissions
  • Optional password protection
  • Optional document encryption
  • Redundancy, Failover and Disaster Recovery

Find Out More

Want all the scalability and functionality of RightFax without the maintenance?

For more information you can call us on +44 (0) 1962 835053, or email sales@processflows.co.uk

RightFax Solutions Range

Which Fax Solution do you need?

RightFax as a Managed Service is a Hosted Fax solution, but may not be the solution you’re looking for. Click the products below to learn more.

Product Hosted Connection   Specification
RightFax On-Premise Fax Cards/ Fax Over IP Best for peace-of-mind over control and security; move onto a server and leave obsolete hardware behind
RightFax as a Managed Service Hosted VPN Delegate fax responsibility and enjoy stress-free communication
RightFax Connect On-Premise IP to Cloud Get the best of both worlds with a hybrid fax solution
Fax-to-mail Hosted SMTP Leverage the cloud for easy, affordable fax

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T: 01962 835053
E: sales@processflows.co.uk