Case Studies

 

A Welsh Borough Council – Automated Call Handling System

This case study outlines the challenges that large inbound call volumes created for a Borough Council in Wales and shows how virtual operator technology enabled them to reduce their operating costs.

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Queen Elizabeth’s School – Print management and mobile printing

Queen Elizabeth’s School have really learned the benefits of using ProcessFlows’ print management and mobile printing solutions to allow better tracking of printing by staff and students within the school, helping them to save costs

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Skinners’ Kent Academy – WiFi Mobile Print for iPads

The Skinners’ Kent Academy is using a ProcessFlows mobile print solution,PrinterOn, to deliver touch screen, WiFi mobile print for iPad users throughout the organisation.

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NHS Professionals – Electronic Fax and SMS solutions improve efficiency and save costs

ProcessFlows SMS and Fax Gateway technology improves temporary staff placement rates for NHS recruiters, NHS Professionals.

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Antal International – Business Intelligence Dashboards Software for Recruiters

ProcessFlows Dashboard Software is helping Antal International to drive real-time visibility of their Key Performance Indicators (KPIs), allowing trends to be identified and remedial action taken to maintain performance.

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South Oxfordshire District Council – SMS Keeps Communications Flowing

South Oxfordshire District Council is based just outside Wallingford in Oxfordshire. The district was formed in 1974 from an amalgamation of boroughs, including the municipal boroughs of Henley-on-Thames and Wallingford and Thames Urban District.   Improving communications with residents The Council wanted to make it easier for people to get in touch with them, to…

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Blackpool Council – RightFax with Konica MFD, a Channel Partner Case Study

RightFax was integrated with Konica Minolta’s MFDs and the Council’s Cisco VoIP telephony network to provide a much more secure and efficient way of working for staff, and improved delivery of front-line services for residents.

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Pinnacle Complete Office Solutions – Managed Print Reporting With Business Intelligence Dashboards

ProcessFlows Business Intelligence Dashboards provides Xerox Managed Print Services Provider, Pinnacle, with an in-depth, real-time dashboard view of their entire Xerox Managed Print Services business. Customer reports are now quick and easy to produce and clients have online access to their live print data.

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Surrey Heath Borough Council – Electronic Document Management for Public Sector

ProcessFlows’ Electronic Document Management provides Surrey Heath with easy access to information; making them more efficient and able to save costs.

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ProcessFlows Dashboards – Business Intelligence Software

Our own Client Services is using Business intelligence software, Dashboards, to provide an at-a-glance, real-time view of all services/consultancy activity and the Support Contract renewal process. The ability to ‘see’ what really is going on has enabled ProcessFlows to cut costs and improve productivity.

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Latest Case Study

EduNam use 123-txt to create SMS solution for Namibian Schools

EduNamText – Communication Solutions for Schools in Namibia with 123-txt platf...

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