Case Studies


Hewitsons – Interoperable voicemail with the CX-E platform

Hewitsons is a leading UK law firm with offices in Cambridge, London, Milton Keynes and Northampton, as well as a global reach through the LawExchange International network group. Hewitsons prides itself on a practise built upon ‘Absolute Client Focus’ and a critical element in realising this approach is a reliable set of communication channels. This…

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EduNamText use 123-txt to create SMS solution for Namibian Schools

EduNamText – Communication Solutions for Schools in Namibia with 123-txt platform EduNamText is a Unified Communications solution provider based in Windhoek, Namibia, working closely with over 300 schools to provide them with the ability to deliver up-to-date and easily accessible information and announcements for students and parents. What was the pain point? Quick and reliable…

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Residential Management Group Move to Cloud Fax

The Cloud Fax installation was completed within a day and most importantly, no downtime. Residential Management Group (RMG) is a multi-award winning property management company and is one of the largest and most respected in the country. Outstanding customer service is a priority for RMG, believing in taking a personal approach. Their team of experts…

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Outsourcing Opened New Revenue Streams for Intuitive Business Intelligence

The Client – Meet Intuitive BI This rapidly growing company, headquartered in Manchester, has been developing data visualisation and dashboard software since 2011. Intuitive’s vision was to create a business-centric BI solution which would be the easiest to use solution on the market. The company works with leading software vendors to enhance their applications with…

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UBU Environmental – Fast and Effective Communications for Mobile Staff

Fast and Effective Communications for Mobile Staff with 123-txt. UBU Environmental is a Manchester-based expert in the provision of street cleaning machinery with a fleet of over 120 Road Sweepers, MegaWhale JetVac Tankers, High Pressure Road Jetters and Pedestrian Precinct Sweepers. This enables them to offer environmentally friendly cleaning services for private and business customers…

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Text Message Server, helping Durham County Council

Text Message Server, helping Durham County Council streamline their processes and effectively communicate with their constituency Durham County Council have been using Text Message Server as a convenient and immediate way to communicate with their community for over a decade. The Council have over 8,000 staff and use TMS across multiple teams and departments. From…

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ProcessFlows Practises What it Preaches with SMS

For three decades, ProcessFlows has been distributing best-of-breed technology to customers and partners alike. Areas of expertise include Print and Fax, Unified Communications, Complex Solutions, Software Sourcing and Managed Services. One of the fastest growing business units is Unified Communications, who focus on technologies surrounding a single inbox for all message types, call recording and…

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Places for People – A flexible and cost-effective information and visualisation solution

Places for People had a lot of knowledge on reporting, dashboards and data manipulation a but needed a solution that they could manage internally.

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Multinational conglomerate consolidates its electronic fax implementations

A world famous organisation sends and receives over 450,000 faxes every month. As an early adopter of the market-leading OpenText RightFax software, their fax traffic has been handled for over 20 years by this highly effective server-based fax system. As the organisation has grown, their use of RightFax has increased exponentially, which soon became a…

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South Eastern Health & Social Care Trust – Network Fax for NHS

ProcessFlows network fax has improved communications between acute and out-of-hospital services for Northern Ireland’s South Eastern & Social Care Trust. This secure method of document delivery is enabling them to speed up referral processes and provide better continuity of care for patients.

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Evolve Computers – Case Study

Evolve computers grow their business and improve customer retention by outsourci...

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