Case Studies

 

Residential Management Group Move to Cloud Fax

The Cloud Fax installation was completed within a day and most importantly, no downtime. Residential Management Group (RMG) is a multi-award winning property management company and is one of the largest and most respected in the country. Outstanding customer service is a priority for RMG, believing in taking a personal approach. Their team of experts…

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Outsourcing Opened New Revenue Streams for Intuitive Business Intelligence

The Client – Meet Intuitive BI This rapidly growing company, headquartered in Manchester, has been developing data visualisation and dashboard software since 2011. Intuitive’s vision was to create a business-centric BI solution which would be the easiest to use solution on the market. The company works with leading software vendors to enhance their applications with…

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UBU Environmental – Fast and Effective Communications for Mobile Staff

Fast and Effective Communications for Mobile Staff with 123-txt. UBU Environmental is a Manchester-based expert in the provision of street cleaning machinery with a fleet of over 120 Road Sweepers, MegaWhale JetVac Tankers, High Pressure Road Jetters and Pedestrian Precinct Sweepers. This enables them to offer environmentally friendly cleaning services for private and business customers…

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Text Message Server, helping Durham County Council

Text Message Server, helping Durham County Council streamline their processes and effectively communicate with their constituency Durham County Council have been using Text Message Server as a convenient and immediate way to communicate with their community for over a decade. The Council have over 8,000 staff and use TMS across multiple teams and departments. From…

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ProcessFlows Practises What it Preaches with SMS

For three decades, ProcessFlows has been distributing best-of-breed technology to customers and partners alike. Areas of expertise include Print and Fax, Unified Communications, Complex Solutions, Software Sourcing and Managed Services. One of the fastest growing business units is Unified Communications, who focus on technologies surrounding a single inbox for all message types, call recording and…

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Places for People – A flexible and cost-effective information and visualisation solution

Places for People had a lot of knowledge on reporting, dashboards and data manipulation a but needed a solution that they could manage internally.

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Multinational conglomerate consolidates its electronic fax implementations

A world famous organisation sends and receives over 450,000 faxes every month. As an early adopter of the market-leading OpenText RightFax software, their fax traffic has been handled for over 20 years by this highly effective server-based fax system. As the organisation has grown, their use of RightFax has increased exponentially, which soon became a…

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South Eastern Health & Social Care Trust – Network Fax for NHS

ProcessFlows network fax has improved communications between acute and out-of-hospital services for Northern Ireland’s South Eastern & Social Care Trust. This secure method of document delivery is enabling them to speed up referral processes and provide better continuity of care for patients.

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United Biscuits – Total cost of ownership lowered by one third with Electronic Content Management

United Biscuits (UB) had just three months to implement its new financial processing system in India. They couldn’t afford to have any IT hold ups, but the existing enterprise content management solution couldn’t complete the task at hand without expensive and time-wasting custom coding. With a need for advanced workflows and a tight integration with the SAP enterprise resource planning (ERP) system, UB turned to OnBase by Hyland from ProcessFlows.

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A Welsh Borough Council – Automated Call Handling System

This case study outlines the challenges that large inbound call volumes created for a Borough Council in Wales and shows how virtual operator technology enabled them to reduce their operating costs.

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ProcessFlows Commits to the Cloud with EveryonePrint

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