Process Automation offers much more than just cost reductions – it is also about unlocking workforce potential, supporting innovation and new services levels not possible via manual processes. There are 9 major benefits of Process Automation:
Lower direct operational costs & overheads
Process Automation can handle repetitive tasks or processes faster, 24/7/365 and without mistakes allowing operations to be more efficient and staff to be redeployed
Faster Performances & Operational Excellence
Process Automation lends itself to faster performances, Business Process excellence and higher standards. Depending on the task, Automation can complete tasks many times faster than a completely manual process. Documented standard operational procedures, no mistakes, more reliable, governed exception handling procedures, etc – all means less risk, better results and higher customer satisfaction.
Unlock workforce potential and retain the best talent
Workforces are freed from the manual and repetitive have the time to focus on what they excel at – ie decision making, trouble shooting, Compassion, empathy, consulting, creativity etc
Unlock opportunities for new business and customer satisfaction possibilities
Process Automation provides an almost limitless 24/7/365 processing without mistakes- this unlocks new possibilities for new customer experiences, services & service levels as well as even business models that wouldn’t have been viable manually – new notifications, reporting, faster SLAs, new services ie. Around data or reporting. Customers will benefit as well as the business itself.
Responsiveness & Business Agility
With such great waves of change facing everyone, it is important to remove risk and embrace opportunities in an agile manner. Process Automation workflows or Software Robots can be quickly retrained to work on new task in different department anywhere in your business. Importantly, access to limitless and always available processing means peaks and troughs demand can easily be handled easily. Automation as a Service models provide all the benefits without the long term commitment.
Simplify & remove operational complexity
By its very nature Process Automation forces process standardisation – this simplifies and removes unnecessary operational complexity. Everything else such as exceptions is then highlighted, tracked and dealt as an exception and ready for continuous improvement measures where relevant. Process Automation also transcends business silos for greater operational efficiencies.
Reduce risk and improve compliance, governance & end to end control
Process Automation lends itself to rules and 100% tracking allow effective control measures and visibility the length of any automation process. Enhanced security as well as the compliant handling of information can be enforced much more easily through an automated digital process than a Manual one
More informed, Data-lead decisions faster
Process Automation means end to end tracker and visibility allowing for data-lead decisions- This means more informed Business decisions and less procrastination
Greater Customer Satisfaction and a more sustainable business
Process Automation delivers positive benefits in some many ways and areas. The collective sum and result of the benefits listed here means happier customers and a more sustainable business.
Repetitive and rule-based tasks
Anything involving structured data
Manual tasks that need 2-3 full-time employees or more
Tasks/processes prone to human error
You can find a list of most common tasks and processes to automate here. The list isn’t exhaustive and we also specialise in custom task and process automation projects. So if your task or process isn’t listed, give us a call or contact us and we will advise.
We offer no-obligation, free of charge assessments, consultations and business cases to help you identify the right solution for your organisation. To find out more or to book a consultation, please call +44 (0)1962 835053, email enquiries@processflows.co.uk, or fill in the form below.
Thank you for your interest, we look forward to working with you.
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ProcessFlows transition to Konica Minolta – FAQ
/in News & Insights /by ProcessFlowsHere is a simple Frequently Asked Questions page to assist you regarding the transfer of ProcessFlows business activities to Konica Minolta Business Solutions (UK) Limited .