Options For Improving Your Purchase To Pay

There are many possible approaches to improving your Purchase to Pay. Each have their own advantages and disadvantages. The right approach for you will depend on the nature of your business, your challenges and requirements as well as your existing situation across people, process and  technology. Here’s a brief overview of the different approaches:

Upgrading Your Existing ERP or Business Management System

It is a natural starting point for Finance teams to consider updating or even replacing their ERP to address problems in Operations. However these projects are not for the faint hearted and shouldn’t be taken lightly. Not only are these transformation projects complex and disruptive, they are costly and can take years to deliver. Ironically, when the projects do happen, an astonishing 70% fail (Mckinsey) to deliver on expectations. When they are finally delivered, the next batch of new requirement have already been on the agenda for some time.

In the face of this, many businesses resort to unreliable, inefficient and ineffective manual processes across Purchase to Pay and Quote to Cash.

Finally, whilst systems such as ERPs can be good at handling core data, they often struggle to handle data capture requirements or support the requirements of specific operational workflows of Purchase to Pay and Accounts Payable.

66%, experienced some form of disruption in their operations during the implementation of their ERP systems. The Average ERP implementation is 16.9 months

financesonline.com

Our Approach to Purchase to Pay transformation

Whilst ProcessFlows don’t offer ERPs or CRMs, but we make them and your operational processes work by doing the bits they don’t do well.

Here some of the ways we can help:

  • 1

    Purchase to Pay Process Management & Automation

    If updating your ERP, CRM or other core system is looking like a false promise and your existing systems are failing to meet your specific requirements  – we can help.

    ProcessFlows specialise in off the shelf, custom & bespoke solutions to digitally manage and automate Accounts Payable and Purchase to Pay processes. We don’t sell ERPs but we make then work by delivering the elements of P2P and AP that they can’t do well.  We integrate these processes with a range of ERPs to maintain data integrity as well as deliver the transformation benefits required at speed and at a lower cost.

    ProcessFlows offers a range of P2P and AP solutions for every business size – from standardised & configurable cloud-based P2P through to bespoke hybrid solutions and managed services to meet the specific needs of any Procurement and Accounts Payable teams. We can integrate with and address the gaps of existing finance systems, processes and investments. The result is an ROI and progress in weeks and months not years.

    Our capabilities to digitise and automate Purchase to Pay tasks and workflows include:

    • Managing the supplier evaluation and on boarding process including all templates and documents linked to – ie RFP, RFQ RFI, contract etc
    • Master supplier list or integrating P2P digital workflows with existing approved suppliers list
    • Creating and approving internal requisitions and external POs in governed manner
    • Digitally receipt goods or services to initiate payments
    • A single point of control for Invoice receipting, data capture and extraction.
    • Capture failures and other tasks handled as a service to remove the burden on AP teams
    • Automated 3 or 2 way matching of invoices, POs and GRNs at header or line item level
    • Governed processes for exception and rejection handling and tracking
    • Payment rules, payment file creation and reconciliation
    • Single Point of View/ Real-time Dashboard visibility of Procurement and Accounts Payable issues, performances vs key KPI.
    • Automation, digitisation and integration of P2P workflows with wider operational processes and data to ensure what ordered is done so in a compliant manner and delivered and paid in timely manner and the relevant teams are updated
    • ERP integrates includes SAP, Microsoft Dynamics, Oracle, Sage, Finest, Dream.
    • We can also combine automation with exception handling through our service desks.
    • Solutions can be on-premise, hybrid or cloud-based.

    For more complex processes or requirements, our workflow platform and software development team can deliver fully customised and automated workflows based on industry standards best practice for Business Process Model & Notations (BPMN 2.0).

  • 2

    Purchase to Pay Process or Tasks delivered as a service

    Sometimes automation isn’t the answer. Through our managed service delivery centre, we can provide outsourced Purchase to Pay tasks as a service according to SLAs. Outsourced P2P processing could be as simple as dealing with the exceptions in an automated process or supporting with peak teams for your team. These services can complement and support automation or digital process management initiatives.

    • We can manage and deliver a wide range of  wider operational tasks as a service in a compliant manner based on SLAs and standard operating procedures agreed with yourselves ie. process or automation exception handling, tracking, reports, checks, monitoring, manual processing or tasks
    • Single point of escalation and management of internal or external orders, queries, escalations, change requests, incidents etc
    • Helpdesks support or pro-active Service Desks – Out of hours, Multi-lingual support
    • Scale to extend hours or reach of operations to cover gaps
    • Our delivery centre can use your own systems, or our systems for service desks and automation – depending on what meets your requirements

    Find out more about our outsourced services here

  • 3

    Purchase to Pay Content Management

    All Purchase to Pay processes include a range of documents from NDAs, Supplier Agreements, Price lists, POs, Receipts, Invoices, Dispute information. Managing this content, versions, changes, libraries across a team is easier via a content management system. These systems can be directly linked to an ERP or everyday productivity tools such as Microsoft 365. A single of Point of view and search of all repositories is possible via federated search on some systems. More advanced Content Management platforms can also automate and manage digital processes as well as integrate directly with ERPs. Their strength, particularly when working with ERPs is managing content throughout lifecycle from creation, search, collaboration and custom workflows to destruction, archive or publishing

  • 4

    Automated Data Capture as a Service

    Where any order information in the Purchase to Pay isn’t digitised nor structured ready for processing, we can provide automatic data capture, extraction and classification of the order ready for further processing ie an Receipt notes, Invoices, Supplier information. Structured data is relatively simple to capture or integrate into core systems. Advances in capture  technology and our integrated service desks we can offer the highest level of accurate capture rates even semi structured or unstructured data.

  • 5

    Purchase To Pay Process discovery assessment as a starting point for optimisation

    Transformation of Purchase to Pay is not just about software, it is also about your business requirements and specific P2P situation and challenges across people, process and technology.

    We use a formal process and structured methodology for discovering, assessing, consulting, planning and delivering transformation – It’s the safest approach and delivers the best results for each business.

    Key elements and stages include

    • Understand specific business & operational requirements and Purchase to Pay challenges
    • Understand the operational context – Map existing P2P processes including interconnected processes, people and systems – upstream and downstream.
    • Confirm assessment results, highlight gaps and propose any specific recommendations across people, process and systems
    • Once a specific P2P solution or service is agreed, our accredited project management team manages the smooth implementation process through to signoff and transition to continuous improvement.

    Change can be daunting, contact us for a No Obligation consultation to help you identify the right approach to Purchase to Pay for your business

Need Any Help?

We offer no-obligation assessments, consultations to help you identify the right approach to your Purchase to Pay challenges. To find out more or to book a consultation, please call +44 (0)1962 835053, email enquiries@processflows.co.uk, or fill in the form below.

Quick Contact