When: Thursday, 5th of December
Time: 11:00 AM
SMS Survey Engine Webinar
Back due to popular demand, we are holding a second webinar showcasing the SMS Surveys feature within our cloud SMS platform 123-txt.
Join Alan Haigh and Jeanette Fennell from ProcessFlows as they take you through the features, benefits and a technical demonstration of the 123-txt platform Survey Engine capability.
Here’s what to expect:
- Customer Satisfaction Surveys
(improve deliverables and retain customers)
- Market Research Surveys
(targeted questions for key information gathering)
- Agent KPIs
(survey automation from the contact centre upon call completion)
This webinar will walk you through the key features, demonstrating how you can easily create simple or sophisticated surveys.