Forms ProcessFlows® – an automated form processing application

Think about the number of forms an organisation has to deal with …. its huge!

Then think about the amount of time it takes you to deal with them.

How many people spend all their time just processing forms, which could be anything from a short application for a magazine subscription to a multiple paged Census form, insurance claim, loan or ISA applications?

Forms are not industry specific and they all have one thing in common ….. the information contained in them needs to be entered into a line of business system and processed….

….. so that the magazine is sent out every month and information such as Census data can be collated and analysed to identify needs and trends and be used to formulate future planning and infrastructure investment strategies.

Very few people understand the scale and complexity of the back office processes that support form processing or the pressure on staff to ensure this information is captured correctly and promptly.

Manual data entry – operators ‘keying in’ form data – is prone to errors

It can take several days for a task to be completed and there is a huge associated cost to the business for labour + temporary staff costs during peak times.

Forms ProcessFlows allows you to automatically capture an unlimited number of forms with no knock-on effect during peak times on resources.

Our solution uses OCR ‘intelligent’ software to read, interpret and capture data fields.  If any data fields are blank or the information is unreadable or incomplete, a ‘rules engine’ software module attempts to fill in the missing information (e.g. incorrect post code) from a set of pre-defined ‘rules’.

This ensures that the process of inputting information into the business system continues with high efficiency and minimum human input

Forms ProcessFlows is designed to meet each business’s individual needs and the solution is simple to deploy – you could be up and running, fully trained and tested, within a matter of days.

As well as saving your business time and money processing forms, the solution can be leveraged to streamline other problematic processes within the organisation, further maximising your return on investment (ROI).

To find out how we have helped several organisations solve their form processing challenges and how we can help you with your forms, please get in touch with Antony Biondi at ProcessFlows on 01962 835179 or 07827950787

Email: abiondi@processflows.co.uk