Fax Really is the Best Communication Technology for Healthcare

Too good to be true?

“A technology which securely communicates sensitive patient information, guarantees its safe delivery to the intended recipient and fully complies with NHS eDischarge policies and ICO guidelines.”

Every NHS department throughout the country will already be familiar with old versions of this technology, in the form of fax machines.

Scrapping fax machines

Health Secretary, Jeremy Hunt, recently announced that by 2018, GP surgeries will be scrapping manual fax machine communications between hospitals and surgeries and ‘going paperless’.

This will undoubtedly accrue huge savings across the board. Fax machines are costly to run. They use a lot of energy, their consumables are expensive and the faxing process takes up precious staff time.

Security

The technology behind fax transmissions is sound – fax delivers information from A to B in a secure format which can’t be compromised. That’s the theory anyway. The risk factor comes from the humans involved in processing the fax communication.

It’s easy to inadvertently key in one incorrect digit, so the fax goes to the wrong recipient, or to pick up someone else’s recently arrived fax with your bundle of papers.

Remove the human error and fax is the most secure, reliable, tried and tested form of document delivery available on the market.

The ‘new’ version of this technology is electronic document delivery or electronic fax

Replacing paper driven machines with an electronic, paperless alternative holds onto all the benefits of fax technology, but without the cost, risk and staff commitment to maintaining a manual process.

Electronic document delivery from a reliable and accredited supplier

ProcessFlows has been selling, developing, installing and supporting electronic fax solutions for over 25 years. We were the first VAR for what is now OpenText RightFax, and we are still the top RightFax solution provider in the UK.

For advice on how RightFax can transform your manual faxing processes into desktop-enabled electronic faxing which supports NHS edischarge policies, get in touch with the ProcessFlows Fax Team on 01962 658868, or email enquiries@processflows.co.uk.