What are the 3 biggest Microsoft migration questions?

And more importantly, what are the answers?

Question 1: After the Exchange Online UM deadline, what’s the next move?

Since Microsoft’s announcement that it will discontinue support for Session Border Controllers (used to connect third-party PBX systems to Exchange Online Unified Messaging) next July, Microsoft customers have begun mass migration in search of an alternative Unified Messaging solution for Office 365.
So what’s the interim answer for Microsoft users not yet ready to use Skype for Business as their phone system? One word: AVST. They offer a best-of-breed UM solution for Office 365 that can integrate with any existing on-premise PBX system.

Question 2: Can Skype for Business coexist with existing PBX?

AVST’s CX-E solution is the linchpin in UC architecture. No matter how complicated an infrastructure is, no matter how many vendors or locations are involved, CX-E works with it all. AVST can deliver the interoperability that enables Skype for Business deployment. They can leverage your current PBX investments from multiple vendors while you transition to the cloud or Skype for Business.

Question 3: How can you enhance Skype for Business?

Now that you’re at a stage where you use Skype for Business as your phone system, you can enhance the solution with enterprise-class applications via CX-E. You can, for instance, integrate any of the following features:

• Departmental Automated Attendant to handle complex call processing across multiple PBX brands simultaneously
• Speech-enabled name directories
• Click-to-call from the Skype for Business client to place a call through an existing PBX
• Voice messaging for compliance and confidentiality support
• Hybrid Unified Messaging that integrates to Office 365 and Exchange simultaneously
• Mobile client to address secure messaging requirements
• Informal Call Centre for team communications.

To find out more about what CX-E can do for your business, please contact us at enquiries@processflows.co.uk.