OpenText™ CX-E Voice – Unified Messaging

CX-E Unified Messaging Solution

A communication and collaboration tool for business


Simplify your organisation’s communication experience by combining all your messaging features into a single solution viewable from the device of your choice. Leading industry analysts have consistently rated the CX-E Unified Messaging application as best-of-breed in the marketplace.


Flexible, feature-rich Unified Messaging

CX-E Unified Messaging simultaneously supports multiple email systems and servers, including: Microsoft Outlook and Office 365, Google Gmail, IBM Notes; and any IMAP4 compliant email system

  • Delivers UM to multiple email systems (on-premises and Cloud)
  • Supports multiple email servers simultaneously
  • Flexible storage options to meet compliance and confidentiality requirements
  • Provides a centralised view for email, voicemail; and fax
  • Access UM capabilities via mobile device, email client, web interface, speech; or DTMF telephone interfaces
  • Localised desktop clients
  • Text-to-Speech
  • Voicemail-to-Text (3rd party service)

Architecture: Unified Messaging tailored to your business needs

CX-E provides administrators with flexible storage options that allow them to tailor their Unified Messaging to their specific business and user needs.

  • Server-based UM: Single store of all messages on the email server
  • Client-based UM: Store email messages on one server and voice and fax messages on a separate server

By allowing enterprises to choose how they deploy and use Unified Messaging, CX-E supports your compliance confidentiality initiatives.

Find Out More

For more information you can call us on +44 (0) 1962 835053, or email sales@processflows.co.uk.

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T: 01962 835053
E: sales@processflows.co.uk