RECITE offers a comprehensive range of integrations with virtually every available PBX and UC platform, along with central storage and retrieval. Its built-in encryption and security components keep recordings secure and tamper-proof.
Recording conversations between employees and customers enables you to better understand your customers’ perceptions of your company and its products and services. This empowers you to fine-tune your agent’s customer service skills to ensure an enhanced customer experience and improved satisfaction. Call Recording also helps ensure regulatory compliance and is a critical tool for transaction verification.
For more information you can call us on +44 (0) 1962 835053, or email firstname.lastname@example.org.