Technical Specifications

CX-E Technical Specifications

Maximum Capacity for CX-E

  • Up to 750 ports; Network for Larger Capacity
  • Up to 3 System Servers (database) and 20 Call Servers (application)
  • Integrate with up to 10 PBXs per Call Server
  • Up to 40,000 Users
  • TeamQ – Up to 50 Teams and up to 25 Agents per Team with a Maximium of 250 Agents Total
  • NotifyXpress – Up to 48 Ports
  • RightFax – Up to 1,024 Fax Channels

CX-E Single Server

  • 4 to 96 Ports on a Single Server (without Speech Resources). Network for Larger Capacity
  • Up to 48 Ports on a Single Server (with Speech Resources). Network for Larger Capacity
  • System Server and Call Server on a Single Server
  • Supports up to 3 Separate Telephony Integrations
  • Maximum 5,000 Users

Email Access

Server:

  • Microsoft Exchange 2013, 2010, 2007
  • IBM Notes/Domino R9.0, R8.5, R8.0
  • Google Gmail, Novell GroupWise, Mirapoint® Email Server, Office 365 and any IMAP4 compliant Email System

Client:

  • Microsoft Outlook 2013, 2010, 2007
  • IBM Notes R9.0, R8.5, R8.0

Operating System:

Server:

  • Microsoft Windows® Server 2012 R2 (64-bit)
  • Microsoft Windows Server 2008 R2 (64-bit)

Client:

  • Windows 8.1, 8 (32-bit & 64-bit)
  • Windows 7 Professional (32-bit & 64-bit)
  • Windows Vista™ Business (32-bit)

More information

For more information you can call us on +44 (0) 1962 835053, or email sales@processflows.co.uk.

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Hi, we are currently experiencing problems with our phone lines. If you need urgent technical support please call 01962 678441.

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