CX-E Voicemail

The most powerful enterprise-class voicemail solutions on the market.

IDEAL LEGACY VOICEMAIL REPLACEMENT

  • Minimise capital expenditure with unmatched interoperability
  • Deploy a full set of legacy and next-generation features developed over three decades
  • Optimise economics by utilising AVST’s a la carte licensing
  • Minimise end user retraining with legacy telephone user interface emulations (TUIs), including Octel Aria, Octel Serenade (VMX), Mitel NuPoint with Centigram Interface, Nortel Meridian Mail, Avaya INTUITY AUDIX, Adomo, Repartee and Kinesis
  • Scale up to 500 ports to meet your organisation’s short- and long-term growth and centralisation objectives
  • Support your business continuity and application disaster recovery objectives
  • Deliver multi-language support — US English, UK English, Arabic, Brazilian Portuguese, Cantonese, European Portuguese, Danish, Dutch, European Spanish, North American Spanish, Finnish, Canadian French, European French, German, Italian, Japanese, Mandarin, Norwegian, Russian, and Swedish

Voicemail Features

  • Alternate Telephone User Interfaces (TUIs)
  • Multiple Personal Greetings
  • Out of Office Greeting
  • Out of Office General Introduction
  • General Introduction Greeting
  • Disable DTMF During Greetings
  • Quick Record for Greetings
  • Delete Personal Greeting Daily
  • Alternate Outside Caller Interfaces
  • Read, Unread and Saved Message Classification
  • Urgent Messages
  • User Tutorial
  • Auto Logon
  • Quick Logon
  • Bookmark – DTMF
  • Context Sensitive Help — DTMF
  • Fast Forward and Rewind — DTMF
  • Group Message Processing – DTMF
  • Message Presentation Ordering
  • Access Messages from Outside Callers – DTMF
  • Speed Control in TUI – DTMF
  • Transfer to Message Sender (Live Reply™) — DTMF
  • CX-E Alternate Addressing TUI
  • Concise Prompt Sets
  • Pause During Message Playback – DTMF
  • Pause Immediate Return – DTMF
  • Undelete a Message – DTMF
  • Web PhoneManager
  • Access Messages by Sender — DTMF
  • Automatic Envelope Information
  • Notification Before Message Auto-purge
  • Suppress Message Purge Announcement
  • Message Notification Filters
  • Message Waiting Indicator Control
  • SMS Message Notification
  • SMTP Message Notification
  • Message Notification Format Templates
  • Daily Message Reminder
  • Multilingual Application Support
  • Automatic Language Selection
  • TDD/TTY Protocol Support
  • Multiple Recordings and Greetings Per Language
  • Default Language Set per User
  • Multiple Subscriber Devices
  • Shared Extension Support
  • Visitor Mailboxes
  • Trusted Log-on Configuration
  • Return of Original Messages with Reply
  • Return Receipt (Registered Mail)
  • Recording Conversations (LiveRecord) — DTMF
  • Selectable Audio Codecs and Sampling Rates
  • 400+ Telephone System Integrations
  • Multiple Telephone System Integrations
  • Automatic Message Forwarding (AutoCopy)
  • Outbound Mailboxes
  • Distribution Lists
  • Distribution List Control
  • Future Delivery Messages
  • Message Privacy
  • Multiple Time Zone Support
  • Custom Display Name Format
  • Restrict Message Forwarding
  • Personal Operator

More information

For more information you can call us on +44 (0) 1962 835053, or email sales@processflows.co.uk.

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Hi, we are currently experiencing problems with our phone lines. If you need urgent technical support please call 01962 678441.

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E: sales@processflows.co.uk