ProcessFlows communications solutions are built around CX-E, the world’s leading UC platform. CX-E delivers enterprise-class UC applications, including automated attendant, secure voice messaging, unified messaging, fax, mobile client, speech-enabled personal assistant, call centre, IVR, and notification. Put it all together and you have mission-critical UC applications that enhance any telephony system.
No matter what your UC landscape is today, or how it will look in the future, on-premise or cloud, it all starts with CX-E. There is no other UC platform that offers this level of interoperability. Make the most of current and future investments and then transition to the Cloud, IP and Skype for Business over time. CX-E will lead the way.
Boost your business success and ensure compliance … RECITE delivers unique insights into employee-customer interactions by capturing content from multiple media modalities, including voice, video, screen and chat/IM.
With the right intelligence at your fingertips, you can make faster and better decisions, accelerate sales, enhance service, resolve disputes and mitigate risk.
Text Messaging is a well-established medium for business-to-business and business-to-consumer communication, not only is it a proven marketing tool, it is also an excellent revenue generator. We started developing our own SMS solutions for business over fifteen years ago and with the accumulated experience over that time, we are certain that our offerings are amongst the very best.
ProcessFlows text message solutions are now used by a wide range of customers – from patient-reminder services in the NHS and integrations with electronic school registers for keeping an eye on truancy, to a high-profile premium-rate text service for a very well-known insurance broker – whatever your need, we can provide a solution.
Outsourcing with ProcessFlows Opened A Whole New Host of Opportunities, Which Wo...
25th September 2018
ProcessFlows will be attending the UK Health Show in September 2018. The UK Health Show will be...
OpenText RightFax is not affected by the recent fax hack and remains the most tr...