RightFax OnDemand

RightFax OnDemand Network DiagramFor those organisations that want all the functionality of an in-house RightFax installation, but would prefer a hosted fax solution, OpenText RightFax OnDemand is a rich, scalable, and fully integrated hosted RightFax system, managed by the experts at OpenText.

RightFax OnDemand provides a complete network, fax and telephony infrastructure for centralised fax management, reduces the cost of ownership and saves the ongoing costs of infrastructure, staff, training and compliance.

The Benefits of RightFax OnDemand

Reduced IT Load

  • Managed by fax experts
  • Disaster recovery service
  • Redundancy options

Complete Control

  • Centralised fax management
  • You own your data
  • Bring and keep your fax numbers
  • Audit trail
  • Fax admin access from your site
  • Isolated VMs and storage
  • Integrates with existing IT security infrastructure

Full RightFax Feature Set

  • Configured the way you want
  • Experienced support team
  • Customisation available
  • Integrate with your applications
  • All RightFax modules available

Cost Savings

  • Operating vs. capital expense
  • Adapts with your business
  • Infrastructure-only option for existing customers who already have RightFax licenses

RightFax OnDemand Security

RightFax OnDemand provides the highest levels of privacy and data security. OpenText’s data centers are equipped with state-of-the-art security and environmental safety features. Dedicated hosted IT support is available 24/7 to address any customer concerns and ensure redundancy. If needed, fax server failover systems are in place and operational.

RightFax OnDemand uses the same RightFax software the market has trusted for years. Built-in security features like automatic audit-logging, user permissions, encryption and password protection all work together to make RightFax the most secure document management solution on the market.

Data and Fax Number Ownership

When you choose RightFax OnDemand, your data is protected and managed, but no-one else can view it or take ownership of it: your data belongs to you. Migration services will return all data at the end of your contract, or upon request and delete it from the RightFax server. You can bring your own fax numbers and add or remove them at any time.

Security of the Connection

Hosted customers connect to our data centers via a secure, individual, encrypted VPN connection, ensuring private communication and protecting your sensitive documents and data.

Security of the Data Centers

The state-of-the-art data centers have all been thoroughly examined for structural, environmental, and physical security. OpenText provide:

  • Security personnel
  • Video surveillance
  • Controlled H/VAC
  • Back-up generators
  • Redundant servers
  • 24/7 security and support
  • Security of the Software

RightFax software is the most trusted fax and document management solution on the market. To keep your data secure, RightFax provides:

  • An automated audit log
  • Customisable user permissions
  • Optional password protection
  • Optional document encryption
  • Redundancy, Failover and Disaster Recovery

OpenText understands that unexpected server failures can happen. Data centers all provide back-up servers for load balancing and redundancy. Should an outage occur, customer data is automatically and securely transferred to another OpenText data center.

RightFax Solution Range

Which Fax Solution do you need? RightFax OnDemand is a Hosted Fax solution, but may not be the solution you’re looking for. Please review the table below and click the links to learn more.

Product RightFax Hardware On-Premise/Hosted Connection Reasons Why
RightFax Server On-Premise Fax Cards/ Fax Over IP Best for peace-of-mind over control and security. Configured to your exact specification, Scalable to any requirement.
RightFax OnDemand Hosted VPN Secure, no Server/Fax Hardware required, but all the features and integrations of an on-premise installation
RightFax Connect On-Premise IP to Cloud No fax hardware/phone lines/pbx integration required
ProcessFlows Cloud Fax Hosted SMTP No hardware/software.No frills fax-to-email, email-to-fax.

More Information

For more information you can call us on +44 (0) 1962 835053, or email sales@processflows.co.uk.

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