SMS Survey Engine Webinar

When:

5th December, 11:00

Agenda:

• Here’s what to expect:
• Customer Satisfaction Surveys
  (improve deliverables and retain customers)
• Market Research Surveys
  (targeted questions for key information gathering)
• Agent KPIs
  (survey automation from the contact centre upon call completion)

Back due to popular demand, we are holding a second webinar showcasing the SMS Surveys feature within our cloud SMS platform 123-txt.

This webinar will walk you through the key features, demonstrating how you can easily create simple or sophisticated surveys.

Join Alan Haigh and Jeanette Fennell from ProcessFlows as they take you through the features, benefits and a technical demonstration of the 123-txt platform Survey Engine capability.