CX-E (Formerly CallXpress)


ProcessFlows are an Authorised AVST reseller and the ONLY accredited AVST training centre in the UK.

Admin Training

Overview: Our on-site training day is designed for up to six delegates. A dedicated CX-E Trainer will contact you to discuss your training requirements and book a mutually convenient day. He will then spend up to six hours at your premises, covering the ‘day to day’ management of the system.

Who should attend? CX-E system administrators, Telecom Managers and anyone who will need to administer the server.

Pre-requisites: A basic understanding of telephony and Windows Servers would be advantageous.

Topics Covered:

System Admin Module 1 – This presentation covers creating new users and editing existing users together with the various mailbox options available including message notification and message forwarding.

System Admin Module 2 – This presentation concentrates on the Call Processors and ESP (Extension Specific Processing) programming, allowing multiple-choice menus to be offered to callers

Note: Training in our suite in Hampshire is also available, please contact us for details.

More Information

To book a course, learn more or discuss your requirements, please contact us on +44 (0) 1962 835053, or email

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T: 01962 835053