Your support team has been outstanding in the help and determination they have shown and provided … I look forward to working with you in the future. – Zurena Khan – Freedom Communications Ltd.
Book a health check with us and and ensure that you are harnessing the full potential of your ProcessFlows investment. We will examine your system, identify any problems/risks and recommend steps to improve performance, with full review documentation provided.
Frequency: Recommended annually – ideally prior to upgrading or when using an old version.
Details: Full access required to the server. We recommend a network/server staff member is present in order to answer any questions and for examination of the analysis. However, no staff member is officially required.
General Info: Duration: approx 1 Day – Location: OnSite. Full health check analysis and recommendation document provided.
Application log errors and warnings
Mailbox errors
Database maintenance
Run Database maintenance
Document transfer module
Fax server configuration
Examine RightFax configuration and check for settings that can cause issues
Check for excessive IPK files
Storage issues
Instruct on any improvements to configuration
Examination of Fax Server DR procedures on site
Document findings
Issues are documented and their risk levels highlighted
Small Fixes and Solution recommendations
To book a health check, or discuss your requirements, please contact us on +44 (0)1962 835053 or email sales@processflows.co.uk.
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