37% of UK Small & Medium Enterprises already outsource parts of their non-core but critical customer & business operation. 54% plan to outsource in 2020.
YouGov 2019
Outsourcing of non-core, customer and business operations allows businesses to take back control, remove complexity and most importantly focus on their core strengths to be faster and smarter during these uncertain times allowing staff to focus on what matters most. Outsourcing is not just for larger businesses, after all SME’s have fewer staff and need to focus them more than large enterprises!
The case for outsourcing of certain operational skills, tasks or outcomes, whether internal or external is compelling with potentially huge benefit for SMEs.
ProcessFlows specialise in delivering exceptional and flexible customer and business operations as a Service – either as Skills, Tasks or Outcomes – all at lower cost. We deliver guaranteed cost savings whilst also removing risks, complexity, improving performance and the ability to innovate and respond faster. All at a speed and level that is simply not possible in-house.
What is best to outsource? Discover the top skills, tasks and outcomes that UK businesses are looking to partners to outsource – Click on the image to the right to download our brochure, or Click here to read What to Outsource.
Whether you are looking to remove costs from your customer or business operations, improve performance, fill gaps or scale up for new services – we can help.
To build your business case for change or discuss your requirements for skills, tasks or outcomes delivered as a service – Book a FREE consultation with our experts here.
If you have any questions or would like more information, please call us on 01962 670763, Email bpo@processflows.co.uk, or complete the form below:
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