Our Successes

30 years Expertise and Customer Successes

ProcessFlows are trusted partners to over 2500 customers across the UK and have over 30 years of customer successes and expertise in a range of outsourced services.

Our outsourcing expertise and successes extends; from delivering from Managed skills and tasks and outcomes and processes delivered as a service for UK SMEs, across all labour intensive customer and Business operations.

Below are a number of Case Studies that talk about how we have helped organisations, of all sizes and from all sectors, to grow their business by taking advantage of all of the benefits that outsourcing brings.

Outsourcing in the UK

37% of UK SMEs already outsource at least one part of their operations.

54% of SMEs plan to outsource in 2020.

How can outsourcing help you and your business adapt and thrive faster in the new world? Click here to find out.

Global Photo Print Company

A global photo print company delivers customer support in six European languages cost-effectively by Outsourcing with ProcessFlows. The Organisation found what they were looking for – the ability to recruit a multilingual customer support team based out of Europe that can support their customers and provide the services they need at a low operational cost. READ MORE >>.

Intuitive BI

“Having invested in helpdesk infrastructure in my previous businesses, I was acutely aware of the resources that this can absorb, which while delivering long term benefits can be disruptive to the business in the short term … Outsourcing with ProcessFlows opened a whole new host of opportunities, which would not have been available otherwise.” READ MORE >>.

ITIL Training Zone

Partnering with us to supply remote administrative resource to support online IT Service management students, has enabled ITIL Training Zone to sustain rapid growth and maintain profitability. READ MORE >>.


Partnering with us to supply a remote telemarketing service which promotes their Project and Portfolio Management Solutions, has saved ProjxIT 50% on the equivalent in-house cost. READ MORE >>.

Avanquest Software

Every year Avanquest’s European operation sells hundreds of thousands of individual software licenses via Retail and Web in the UK, France, Germany and Spain, supporting customers via local language help desks.

Speak to our Outsourcing experts, book a FREE Consultation now

Whether you are looking to remove costs from your customer or business operations, improve performance, fill gaps or scale up for new services – we can help.

To build your business case for change or discuss your requirements for skills, tasks or outcomes delivered as a service – Book a FREE consultation with our experts here.

Any Questions?

If you have any questions or would like more information, please call us on 01962 670763, Email bpo@processflows.co.uk, or complete the form below:

Latest Case Study

Holme Valley Covid Mutual Aid – a 123-txt case study

Cloud SMS Platform, 123-txt enables a local volunteer group to support vulnerabl...

View Case Study

Next Event

Enhancing Productivity for the remote worker with Unified Messaging Webinar

Event: 26th November Time: 10:00 Join ProcessFlows and OpenText to learn how...

Book a Place

Latest News

OpenText™ CX-E Voice Version 20.4 is now available

CX-E Voice delivers secure enterprise voice applications - Unified Messaging, Tr...

Read More
Quick Contact
T: 01962 835053
E: sales@processflows.co.uk