There are strong arguments and often compelling business case for SMEs to outsource their non-core but critical customer & business operations to ProcessFlows, part of the 6 billion Global Konica Minolta organisation.
With the outlook and uncertainty facing UK SMEs tougher than ever- The shift towards outsourcing is even stronger in the new normal that we all find ourselves.
“Moving our customer service to ProcessFlows has been a 100% positive experience both for ourselves and our customers. We are making significant savings & our customers are getting a much higher response rate to their helpdesk queries.” – Olivier Thirion, Avanquest
37% of UK Small & Medium Enterprises already outsource parts of their non-core but critical customer & business operation. 54% plan to outsource in 2020.
YouGov 2019
i.e. Microsoft Office 365 Application Support Specialist
i.e. Account Payable Executive
i.e. 24/7/365 proactive Remote Monitoring & Management of IT
i.e. Invoice data captured, Validated/ corrected
i.e. Fully Managed & Secure IT infrastructure for your business
i.e. Accounts Payable Process – PO, GRN, Invoice Matched, supplier paid
Any number of Tasks, Skills and Processes can be outsourced – Click here to find out which parts of your organisation we can help you to streamline.
We have over 30 years experience and successes in customer & business operations services in the UK. We are headquartered in the UK and deliver all our services through our UK and European world class 24/7 multilingual Service Delivery Centre.
Find out more about our World Class Service Delivery Centre – Click here.
Rethink your customer & business operations – Take the first steps towards a brighter future for your business and customers. Consider the benefits of outsourcing your customer and business operations to you, your business and your customers.
To read more, click the image to the left to download our brochure, click here to read ‘Why Outsource?’, or use the ProcessFlows Outsourcing Menu at the top.
Whether you are looking to remove costs from your customer or business operations, improve performance, fill gaps or scale up for new services – we can help.
To build your business case for change or discuss your requirements for skills, tasks or outcomes delivered as a service – Book a FREE consultation with our experts here.
If you have any questions or would like more information, please call us on 01962 670763, Email bpo@processflows.co.uk, or complete the form below:
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