COVID-19 Update

March 23, 2020

COVID-19 update: ProcessFlows services and support continuity

To our valued customers and partners,

The global coronavirus pandemic is affecting all our families, our businesses and our communities. It is quite unprecedented and so I wanted to reach out and update you on how ProcessFlows, part of the Konica Minolta group, is approaching this situation and ensuring continuity of operations.

While everyone across the world continues to navigate the uncertainty of COVID-19, ProcessFlows is committed to supporting your business throughout the course of this pandemic and to provide continuity of service at all times. We have activated our business continuity planning early on to ensure the health and safety of our employees and customers as well as continuity of service to you. All our teams, including our service desks, help desks to our professional services and consulting teams, are able to work and support your business, your teams or your customers remotely.

We realise in this time of crisis it is important for you to rely on and trust your strategic partners such as ProcessFlows and we are here to respond rapidly to your unique and changing needs. ProcessFlows, is part of the Konica Minolta group and we have over 30 years of experiences and success in delivering a range of mission critical outsourced IT services and solutions across industries and departments.

The management teams are continuously monitoring the situation to assess and respond to the crisis as it evolves, adjusting as required to ensure continuity of services as well as keeping the health and safety of those impacted front of mind.

Our hearts go out to all those directly affected. Our thoughts are especially with those who are sick, we wish you a full recovery. We are also inspired by the healthcare workers and other professions who are the first responders and working the front lines to meet the needs and care to those affected.

Please feel free to reach out to your ProcessFlows team with any additional questions, concerns or requirements. We are here to help you in any way possible we can.

Thank you,

Martin Tierney

Managing Director

ProcessFlows Ltd – A Konica Minolta Group Company

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