ProcessFlows have established a Nearshoring capability in Sofia, Bulgaria, which offers customers easy access to high quality facilities and highly productive, loyal personnel, with significant savings compared to UK costs. Rather than offshoring services to long-haul locations such as India, China and Latin America, UK-based companies are increasingly choosing low cost, nearby countries instead.
This trend is gathering pace as companies recognise the many benefits that this alternative sourcing model provides, particularly in the IT and Business Process Outsourcing (BPO) areas of their organisation.
Nearshoring overcomes the customary difficulties associated with offshoring – working with countries on the same continent means clients and staff are operating in similar time zones, with similar cultures, aiding project management and day-to-day communication. Face-to-face meetings are much easier and cheaper to schedule and working in this way provides for more satisfied, loyal and stable workforces.
One of the key benefits for customers is the provision of our 24x7x365 Helpdesk and IT support services. Our team of technicians is qualified to address all aspects of IT support that can be resolved remotely. Let us save you money and increase the quality of service that your staff and customers enjoy.
Most desk-based services have the potential to be relocated – a few examples of what can be done include:
Please click the thumbnail images below to browse a few pictures showing the ProcessFlows Nearshoring Offices and Team in Sofia.
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16th May 2018
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