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ProcessFlows to attend UC Expo, Olympia, London with Business Partners AVST, Numonix and CollabIP

April 18, 2016

UC EXPO, OLYMPIA, LONDON, 19th April 2016 – ProcessFlows are pleased to announce that they have a stand in the Microsoft Partner Zone at the UC Expo.

Attracting over 5,000 visitors, UC Expo is Europe’s largest unified communications and collaboration event. UC Expo offers a stage for all the major UC vendors who are shaping and developing the technology which is revolutionising business and working practices.

Combining almost 30 years’ experience in the UC market, with one or more of the best-of-breed products from their UC partners, allows ProcessFlows to create the perfect UC solution to meet any organisation’s current and future requirements.

And, as with all ProcessFlows solutions, there is no need to replace what you already have … these products all work with all existing hardware and software, ensuring a quick install time and fast return on investment.

CX-E from AVST

ProcessFlows have worked with AVST for over two decades, creating the very best UC solutions based around AVST’s CX-E platform. CX-E is the industry’s most interoperable UC platform, it works with what you already have. Existing call control solutions, email systems, mobile devices, presence engines and data infrastructure can all work in harmony – No other UC platform offers a higher level of interoperability. In addition to long established functionality such as secure voice messaging, automated attendant, unified messaging, fax, mobile client, speech-enabled personal assistant, call centre, IVR and notification, CX-E’s Skype for Business integration will be presented at UC Expo. With its direct IP integration, CX-E creates an easy migration path for enterprises looking to transition their call control infrastructure to Skype for Business, and enables the centralisation of voice and mobile applications across multiple locations in an evolving telephony environment.

RECITE from Numonix

Numonix will join ProcessFlows on their stand, to introduce RECITE Mobile Call Recording and debut RECITE® for Microsoft O365, the industry’s first hybrid cloud-based certified interaction recording solution for Skype for Business in Microsoft® Office 365.

Numonix is an innovator in interaction recording and quality management solutions. Numonix’s RECITE interaction recording solutions help organisations maintain a competitive edge, ensure regulatory compliance, resolve disputes and enhance customer experience. RECITE captures all interactions, including voice, screen, video, and IM/Chat. Available in both enterprise and service provider editions, Numonix’s award-winning RECITE is deployed globally in contact center, customer service, financial, and public safety applications. Affordably priced, RECITE is scalable to accommodate organisations of any size and integrates with virtually every unified communications platform on the market.

Tethr from CollabIP

Completing the trio of partners on the ProcessFlows stand, CollabIP will present their Communications Intelligence platform. Tethr records, transcribes and analyses all of an organisation’s phone calls for insights that can truly impact a business – All voice conversations are transcribed to text, sentence by sentence per speaker, making it easy to find what you want. Tethr’s AI engine & advanced language models greatly increase transcript accuracy, making your data that much more reliable.

Visit ProcessFlows on Stand H813 for an insight into next generation unified communications.

Notes for Editors

About ProcessFlows 

ProcessFlows, based in the centre of Winchester, Hampshire, is a leading provider of solutions and services designed to improve business processes and communications. Since 1987, ProcessFlows has helped thousands of businesses, local councils and government departments to increase efficiency, improve customer service and implement controls for regulatory compliance.

ProcessFlows combines business process expertise with market leading technology to provide flexible applications and workflows that augment existing systems and can be deployed quickly to provide a fast return on investment. Our nearshore outsource centre in Sofia provides expert support and managed services 24×7. ProcessFlows offers expert advice at every stage – understanding requirements and providing implementation, training, support and on-going customer care.

Follow us: @ProcessFlows on Twitter | ProcessFlows on Facebook.

About AVST

With more than 30 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based Unified Communications (UC) solutions for businesses of all sizes.

Our mission is to develop communications solutions that transform the productivity of individual workers, teams and businesses while leveraging the value of their existing and evolving IT infrastructure.

Thousands of businesses worldwide rely on AVST to meet their “mission-critical” communications requirements today, align their business with key trends and, with the world-class interoperability and delivery models of AVST’s UC solutions, provide a bridge to their digital future.

Headquartered in Orange County, California, AVST maintains facilities in Seattle, Washington, Victoria B.C., Canada and the United Kingdom and has remote sales offices throughout the United States. AVST’s UC solutions are sold and supported worldwide by an extensive network of resellers and OEM partners. To learn more about AVST, our products and partners, please visit www.avst.com or you can follow us at Twitter, Facebook or LinkedIn.

About NUMONIX

Numonix is an innovator in interaction recording and quality management solutions. Numonix’s RECITE interaction recording solutions help organisations maintain a competitive edge, ensure regulatory compliance, resolve disputes and enhance customer experience. RECITE captures all interactions, including voice, screen, video, and IM/Chat. Available in both enterprise and service provider editions, Numonix’s award-winning RECITE is deployed globally in contact center, customer service, financial, and public safety applications. Affordably priced, RECITE is scalable to accommodate organisations of any size and is available globally. Numonix is based in Boca Raton, Fla.

About CollabIP

CollabIP is a team of thinkers, designers and engineers who are passionate about solving complex problems, making simple-to-use software and having fun while doing it. Our mission is take voice-to-text technology farther than it’s ever been. The organisation brings together a wealth of talent and experience – From leadership who come from the proven Fortune 50, to engineers with vast experience in working with the Department of Defense, specializing in VOIP and artificial intelligence, all the way to our designers who have lead and executed software and digital products within a variety of industries.

Tethr started as a conference call product that recorded and transcribed all your meetings, making it easy to search and playback. As we started testing our new product with customers we quickly began to hear similar feedback from many, “Transcribing conference calls is great – can you do this for all of our calls?”. Since then Tethr has evolved into a platform for call centers where it captures millions of calls a day.

For further information, please contact:

Loira Browning, ProcessFlows – e: enquiries@processflows.co.uk t: 01962 835000

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