OpenText™ CX-E Voice Version 20.4 is now available

CX-E Voice delivers secure enterprise voice applications – Unified Messaging, Transcription, Personal Assistant, Call Centre, Speech-enabled Directory and Automated Attendant, Voicemail, IVR, Outbound Call and Text Campaigns.

It doesn’t matter if IT departments have deployed Avaya, Cisco, Google, Microsoft, Mitel, NEC or other vendors’ solutions, and whether they’re on-premises, cloud, or hybrid. CX-E’s industry-leading UC interoperability allows IT departments to dramatically expand what their systems can do without the massive cost of ripping & replacing existing PBX and email infrastructure.

CX-E 20.4 enhances the mobile/remote worker user experience though a redesigned Web Client with visual voicemail transcription and click-to-call, lowers operating cost through a standalone self-service Speech-enabled Directory, Windows Server 2019 support and more.

New Features include;

  • Stand-alone Directory/Automated Attendant
  • New Web Client to Enhance the Mobile/Remote Worker Experience
  • Latest Nuance Speech Recognition
  • Click-to-Call in Transcription
  • Windows Server 2019 Support

Want to know more about upgrading to the latest version? Contact us sales@processflows.co.uk or 01962 835053.

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OpenText™ CX-E Voice Version 20.4 is now available

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T: 01962 835053
E: sales@processflows.co.uk