News & Events


How Secure are Public Sector Fax Processes?

I guess the real question is “How secure is the humble fax machine sitting in the corner of your department?”   Todd Curtis, Public Sector Manager, ProcessFlows answers: Unfortunately, the answer is not secure at all! The vast majority of Public Sector organisations I visit have one thing in common; they are all wasting approximately…

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Some interesting facts about Open Text Document Server, Alchemy Edition document management

You may be interested to know that … Alchemy is used to store and access the 45.5 million records per annum that make up the UK electoral role. First Data, a provider of merchant processing services, process the equivalent of 32,000 CDs of data every month into an Alchemy database. Alchemy is used by over…

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Get the most out of your existing IT systems

On Tuesday 9th June, ProcessFlows is holding a seminar on the subject of maximising your existing, and often underused IT investment, to improve business process. The need to make your business processes run as efficiently as possible has never been greater. But with Capex budgets being slashed, there has never been a better time to…

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Making Records Management Bullet Proof

Over the last decade the government has been encouraging public sector bodies to keep electronic records of their transactions. This is because there is a gradual adoption of electronic document management in government which has diminished the need for paper archives.   Graham Robinson, Business Development Manager, ProcessFlows In 1999 The National Archives published a comprehensive specification…

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How big is virtualisation?

Q. VMWare……. Is it really as big as it looks?   Tim Muckart, Sales Manager for Financial Services, ProcessFlows: A. Oh Yes! VMware is to virtualisation what Hoover is to vacuum cleaning! It is massive and companies are desperate to get on the bandwagon. I rarely go into an organisation where they have not implemented,…

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The Multiple Methods of Data Capture

ProcessFlows frequently gets asked about the different methods of data capture.  Malcolm Wilkes explains them simply. Business Process Automation projects have to begin with capturing the data. Capturing data from business systems has long been considered the cheap easy option to start a process, because the data is there, it’s free! But how did it get there…

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AFA Insurance handles 80% of all claims automatically

AFA Insurance handles 80% of claims automatically. Switching from traditional mailroom processes to Digital Mailroom has transformed the way they do business. Maria Welin-Persson, Deputy Director-General of AFA in Sweden said “Our efficiency has increased by 75% as a result of Digital Mailroom.” Organisations are recognising that traditional mailroom processes are slow, inefficient manual processes…

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The Mailroom of the Future

Partners, ProcessFlows, ReadSoft, Stortext, ibml and Kodak Alaris recently presented ‘Digital Mailroom’ at a Seminar held in the Tower of London. Attendees were all on the same mission – to find out about Digital Mailroom and how it can save costs, improve services and speed up processes. They left thinking “We need to make this happen…

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Do the new FSA Regulations apply to fax?

Q. There are new FSA Regulations, does fax need to comply? Tim Muckart, Sales Manager for Financial Services, ProcessFlows: A. Yes……. But the great news is, it is fairly simple! From the 9th of March 2009, the FSA rule on retaining Electronic Documents for at least 6 months came into place. Fax is regarded by…

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The AIIM Content Creation and Delivery Report: ProcessFlows comments

AIIM (the community that provides education, research, and best practices to help organisations find, control, and optimise their information) has recently published a report on Content Creation and Delivery: ‘The On-Ramps and Off-Ramps of ECM’. Mike Rae, Sales Director at ProcessFlows (an AIIM member), comments on the findings of the report.   Firstly, many of…

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