News & Events


The future of Fax is not over, its Fax over IP

While people wait for fax technology to fade away, fax machines still sit there, guzzling electricity, attracting dust and spitting out shiny expensive paper. People still hop up and down from their seats, wearing out the carpet and you still see people sticking rulers under cupboards trying to persuade an escapist document to come out…

Read more


Why switch to CallXpress?

CallXpress addresses all the capabilities identified in the September 2009 Gartner Report ‘Critical Capabilities of Corporate Telephony’. The report highlighted 8 things you should consider when building your corporate communications. Percentages represent the perceived importance by users. Fits any type of architecture -20%. Allows you to build on your existing IT investment Scalability – 15%. Deploy…

Read more


Time to look for an alternative way to deliver documents?

The recent disruption to our postal service is forcing companies to look at the way they deliver documents in order to minimise the impact to businesses and in some cases, their cash flow. Secure e-document delivery and output management solutions offer a great alternative to the postal services and help our environment by using tried…

Read more


Customer Chooses our Invoice Capture and Approval System

Choosing an Invoice Approval solution for the accounts payable department is a big and complex decision. Especially when you have 15,000 suppliers and 70,000 documents a year to account for. So, when a customer created a presentation about how they chose our very own Accounts Payable Plus (AP+) to help manage their operation, we found…

Read more


Unified Communications is a waste of time!

What is the difference between Unified Messaging and Unified Communications, and between email and a phone?   Andy Whiteside, ProcessFlows: If you listen to the hype from a lot of telephony and application manufacturers, they’ll tell you that there is no difference, and they now make no distinction between any form of communication software –…

Read more


Barcodes: Is Google extracting the data?

It shows just how far the humble barcode has come in the last few years as Google chose today’s anniversary of the invention to honour the inventors with a special ‘doodle’ – see image capture below… Bernard Silver and Norman Woodland invented barcodes having overheard a local food business boss asking for a system to…

Read more


Over 60s Boost Sales Revenue

It is not just McDonald’s that has noticed the positive revenue benefits that the over 60s bring to an organisation – ProcessFlows can backup their findings. Solution salesmen Graham Botterill and Graham Robinson, both over 60, were recently given two of the top sales achievement awards, beating the efforts of their younger colleagues. Between them they have 80…

Read more


Are my Documents for Capture Unstructured, Structured or Semi-structured?

Following on from the previous post ‘How does OCR and ICR software know which data to extract from documents?’, we thought this simple flow chart might help you identify what type of documents you have.   Still not sure? Contact us and we will try to help.

Read more


How does OCR and ICR software know which data to extract from documents?

You apply ‘rules’, and tell it what to do!   Malcolm Wilkes, ProcessFlows: OCR (Optical Character recognition) and ICR (Intelligent Character Recognition) software ‘reads’ and extracts words and text from a document (paper or electronic) and then exports the data, along with the document, to another electronic system. This could be your everyday line of…

Read more


Be Lean – Automate Business Processes to Eliminate Waste and Increase Productivity

  Keith Taber, Solutions Consultant The term Lean Manufacturing (achieving more with less/compressing time) has been about for a while, but using the word manufacturing after lean is probably misleading. The concept of lean is not just restricted to manufacturing, but applies to the whole enterprise, including the supply chain, new product development processes and…

Read more

Latest Case Study

Holme Valley Covid Mutual Aid – a 123-txt case study

Cloud SMS Platform, 123-txt enables a local volunteer group to support vulnerabl...

View Case Study

Next Event

What a Difference Speech Makes Webinar

Event: Thursday 23rd July Time: 14:00   Reduce your operational cost...

Book a Place

Latest News

ProcessFlows Call Centre Directory

As a world-leading developer and distributor of software solutions, ProcessFlows...

Read More
Quick Contact
T: 01962 835053