News & Events


Fax Functionality Dropped in Microsoft Exchange 2010

Direct support for fax has been removed from the Unified Messaging server role in Exchange 2010 (source: Microsoft Exchange Server TechCenter) Mike Rae, Sales Director, ProcessFlows Microsoft has decided to focus on fully software-powered telephony. Office Communicator 2010 and Office Communication Server take PBX out of the communications infrastructure. This is no doubt the way…

Read more


We’ve changed our name to Avanquest ProcessFlows

For over 20 years, Avanquest Solutions has been helping enterprises streamline the way they do business and increase efficiency by automating the flow of information throughout the organisation. We have now gone with the flow and on 31st March 2010, changed our name to ProcessFlows. Chris Thompson, Managing Director, ProcessFlows: “We feel that ProcessFlows more…

Read more


Recognition Software for Data Capture: Video Part 3

In Part 3 of our short Data Capture videos, Malcolm Wilkes discusses the benefits of different types of Data Recognition software: OCR (Optical Character Recognition) – software reads machine produced text/characters (in defined zones of documents if required). Simple solution and very accurate. ICR (Intelligent Character Recognition) – ‘intelligent’ software capable of reading hand written information as well as machine…

Read more


Offshore Data Capture: Video Part 2

In part 2 of our short series of data capture videos, Malcolm Wilkes explains why choosing to send some documents overseas for manual entry makes good economic sense. [flv][/flv] Labour costs are less ‘Double-Keying’ improves accuracy Confidential information (data fields) can be split and entered by different people – added security as nobody sees the ‘complete picture’…

Read more


Marine Claims Document Management

Claim and recovery agents WK Webster deal with 25,000 claims a year for 500 clients. We have been able to help them switch from their traditional paper based claim handling system to an electronic document management system which handles all correspondence from receipt to settlement. Graham Robinson, OnBase Account Manager As a result, the whole…

Read more


Invoice Management Solution for LexisNexis

LexisNexis are using our Accounts Payable Plus (AP+) solution (integrated with PeopleSoft) to help manage their invoice approval operation for 15,000 suppliers and 70,000 annual documents. Isobel George, Accounts Payable Manager at LexisNexis, referred to their old finance culture as “An area that did a lot of churning, but produced little butter.” The Accounts Payable process…

Read more


Data Capture: Part 1

Malcolm Wilkes, ProcessFlows: When we published one of our first blog posts – The Multiple Methods of Data Capture, we had no idea the subject was that popular. It has proven to us that Data Capture is something that organisations want to find out more about. Data Capture might at first be thought of as…

Read more


Text Integration with Civica Management Solutions

On 27th and 28th January we are exhibiting (stand 53) at the Civica Annual Conference 2010, which is being held at Manchester’s Central Convention Complex. We will be there supporting our SMS solution – Text Message Server, which can now be integrated with Civica’s APP public protection and service delivery system (a management system specifically developed for…

Read more


School Closed – let parents know with a text alert

Snow continues to disrupt the country and many schools are closed again today. Schools can let parents know that the school is closed by text if they have a text messaging system linked to their school attendance software. A single email can be sent which will deliver the message directly to the contact mobile number…

Read more


Fax machines gobbling up your orders?

As it’s nearly Christmas, we thought it would be a good time to mention Bernard Matthews Farms and turkeys! Bernard Matthews *talked turkey with ProcessFlows and as a result, have managed to speed up their business processes and eliminate energy guzzling fax machines from their organisation. * From the Oxford English dictionary: talk turkey “To speak…

Read more

Latest Case Study

Holme Valley Covid Mutual Aid – a 123-txt case study

Cloud SMS Platform, 123-txt enables a local volunteer group to support vulnerabl...

View Case Study

Next Event

What a Difference Speech Makes Webinar

Event: Thursday 23rd July Time: 14:00   Reduce your operational cost...

Book a Place

Latest News

ProcessFlows Call Centre Directory

As a world-leading developer and distributor of software solutions, ProcessFlows...

Read More
Quick Contact
T: 01962 835053