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The AIIM Content Creation and Delivery Report: ProcessFlows comments

AIIM (the community that provides education, research, and best practices to help organisations find, control, and optimise their information) has recently published a report on Content Creation and Delivery: ‘The On-Ramps and Off-Ramps of ECM’. Mike Rae, Sales Director at ProcessFlows (an AIIM member), comments on the findings of the report.   Firstly, many of…

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What exactly is Business Process Automation?

Q. There are lots of terms spoken about – business process automation, business process reengineering, business process modelling, business process redesign, business process systems. Are they all the same thing? Malcolm Wilkes, Strategic Director, ProcessFlows: A. They are all similar, but let’s be specific. Business Process Automation as defined by ProcessFlows is: A combination of commercial…

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Why continue to invest in fax technology?

Q. Fax is an old technology, surely we should be getting rid of fax, not investing in it? Mike Rae, Sales Director ProcessFlows: A. Even though fax has been around in one form or another for over 150 years, it is still regarded as one of the most reliable, fast and secure methods of communication,…

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What about the ‘green’ element?

Q. Is it really a good time to talk about Green Computing? Mike Rae, Sales Director, ProcessFlows: A. It’s a great time to talk about Green Computing because there are several things businesses can do to reduce the impact on the Earth’s natural resources whilst reducing their costs. Let’s start with car journeys; many unnecessary…

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