News & Events


Time to Upgrade Your CX-E v 8.7

Is your CX-E running version 8.7 or previous? Still on Windows Server 2008? If so, it’s time to upgrade. Bringing your system to the latest version adds powerful new features whilst further protecting your PBX and email investments. Major Additions to CX-E 9 SU3: Voicemail transcription visible in the Mobile Client Enhanced security with TLS…

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Have you considered Cloud Fax?

Cloud fax can simplify digital faxing for the enterprise with state-of-the-art security and unmatched reliability, whilst reducing the cost and complexity of managing on-site hardware, software and telephony. ProcessFlows Cloud Fax can eliminate obsolete hardware and alleviate ongoing costs of staying connected. Despite its old school connotations, fax is still a secure and reliable way…

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PAST EVENT: What is the Cloud and how does HCP fit into it?

When: Thursday the 3rd of September Time: 10:00 Hybrid Cloud Platform: What is the Cloud and how does HCP fit into it? Everybody is using the cloud in one for form or another, whether it be for social media purposes, banking or watching a movie. But do we understand where it fits into our business…

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PAST EVENT: What a Difference Speech Makes Webinar

Event: Thursday 23rd July Time: 14:00   Reduce your operational costs whilst providing accessible, satisfying self-servicing options to callers. XM Connect (CX-E) speech-enabled Automated Attendants allow you to free up staff to deal with business critical tasks whilst reducing caller frustration by allowing them to simply say the name of the person or department they…

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ProcessFlows Call Centre Directory

As a world-leading developer and distributor of software solutions, ProcessFlows understands the importance of smooth business processes. For over three decades our main focus has been supporting our customers to better their organisations. We cover every major area of Unified Communications to equip our customers with the tools they need to adapt to the evolving…

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PAST EVENT: Cloud-based Compliance Recording for Microsoft Teams Webinar

Event: Tuesday 14th July Time: 14:00   Did you roll out Microsoft Teams quickly, due the current situation, but are now concerned that you’re not compliant? Microsoft Teams is one of its fastest growing online applications with more than 75 million users and quickly became the go-to meeting platform for businesses during the Covid 19…

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When and Why You Should Consider Outsourcing

When and Why You Should Consider Outsourcing Whether a small startup, medium-sized business or huge corporation, companies of all sizes can use outsourcing as a cost-effective way to expand and augment their current team’s skill set. Currently, over 70% of IT processes, more than 40% of HR activities and over 50% of customer service responsibilities…

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Next Event: Tuesday the 16th of June Time: 14:00 NEW PARTNER OPPORTUNITIES FOR A NEW NORMAL Looking for quick wins in these unprecedented times? Don’t miss our ProcessFlows Portfolio Channel Partner webinar series, running throughout the month of June. We are constantly expanding our dynamic portfolio to provide our channel partners with market leading solutions,…

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PAST EVENT: Hybrid Cloud Platform – 30th June

When: Tuesday the 30th of June Time: 10:00 Hybrid Cloud Platform Webinar Make print perform in the cloud with EveryonePrint EveryonePrint Hybrid Cloud Platform (HCP) is a unique all-in-one print infrastructure solution, enabling organisations of all sizes to benefit from the agility and innovation of cloud technology. Join Grant Paczensky, Channel Manager UK & Ireland,…

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PAST EVENT: Manage Increased Call Volumes in Times of Change Webinar – 26th May

When: 26th May Time: 2pm Manage Increased Call Volumes in Times of Change The signs show that ways of working are changing and many of these changes are likely to remain permanently. Join us to find out how many businesses are strengthening their telephony infrastructures using automated speech, to free up resources and deliver an…

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Latest Case Study

Holme Valley Covid Mutual Aid – a 123-txt case study

Cloud SMS Platform, 123-txt enables a local volunteer group to support vulnerabl...

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Enhancing Productivity for the remote worker with Unified Messaging Webinar

Event: 26th November Time: 10:00 Join ProcessFlows and OpenText to learn how...

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Latest News

OpenText™ CX-E Voice Version 20.4 is now available

CX-E Voice delivers secure enterprise voice applications - Unified Messaging, Tr...

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