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Customer Chooses our Invoice Capture and Approval System

October 16, 2009

Choosing an Invoice Approval solution for the accounts payable department is a big and complex decision. Especially when you have 15,000 suppliers and 70,000 documents a year to account for.

So, when a customer created a presentation about how they chose our very own Accounts Payable Plus (AP+) to help manage their operation, we found ourselves faced with our own decision.

Is it a public service to share or shameless self promotion….we’ll let others decide? In the meantime, please see below a presentation by LexisNexis on the decision making process to buy our Invoice Scanning data capture and approval solution.

If you are short of time, a quick summary:

  • LexisNexis wanted to overhaul their accounts payable process, which was drawn out, and dominated by paper and inefficient manual methods
  • They initiated a review of their processes with the staff, as any changes would need to have ‘buy-in’ to be successful. This close collaboration revealed that LexisNexis needed a simple approval workflow, and as scanning and workflow benefits were identified, a cost analysis and authorisation project was undertaken.
  • One very important message came back from their review “Overly complex solutions were not for them! Non finance managers wanted to be able to visualise financial information so it was simply understood.”
  • Finally, a single source supplier – who could implement change, provide a non financial view of financial data and was capable of fully understanding the company’s needs and culture – was sought to re-engineer the manual processes.

According to LexisNexis, (we didn’t make this bit up, see their presentation for details) the ProcessFlows team:

  • Actively listened to them
  • Empathised with the business issues
  • Had the flexibility to be able to adapt as priorities changed to help them work smarter.

The fact that the parties got on helped enormously, as whatever the technology, it’s people that make things tick.

The accounts payable process is now totally automated throughout the UK operation and plans are in hand to expand AP+ into other territories and add digital mailroom capabilities on the same platform.

Accounts Payable Lexis Nexis Decision

Want to know more?

Contact us on enquiries@processflows.co.uk or 01962 835053.

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