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ProcessFlows’ Dashboard Solution for Places for People Reaches Final in European IT Awards

ProcessFlows has reached the final in the Big Data, IoT or Analytics Solution of the Year (Solution Provider) category of the 2017 European IT & Software Excellence (ITE) Awards with Places for Peoples’ dashboard project. Places for People, one of the largest property and leisure management, development and regeneration companies in the UK, implemented data…

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ProcessFlows Prepares for MiFID II with RECITE

MiFID II comes into force on 3rd January, 2018, but that sentence doesn’t have to sound so ominous. Following the financial crisis in 2008, European policymakers began to review and update the Markets in Financial Instruments Directive (MiFID), seeking to increase market stability and confidence, and strengthen consumer protections. Who will be affected? Companies and…

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ProcessFlows Receives 2017 Diamond OnBase Partner Status from Hyland

Award-winning enterprise content management (ECM) provider ProcessFlows is awarded prestigious Diamond Partner status from Hyland. This award is presented to select partners in recognition of their outstanding customer service, wealth of technical expertise the second-to-none level of support they provide clients and the OnBase by Hyland community. As a long-established partner of Hyland, ProcessFlows helps…

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What’s in Store for RightFax This Year?

2016 marked the release of RightFax 10.6 Feature Pack 3, and the surge of downloads following the release signified the quality of its enhancements. 2017 will be even more exciting, as the next release (scheduled for April) will contain yet more improvements to the system. The End of Life of RightFax 10.5 at the close…

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4 Ways Recording Customer Interactions Gives Your Business Superpowers

When it comes to customer interaction or the ginger mohawk you attempted to grow at the age of 15, the same principle applies – pics or it didn’t happen. Recording data, experiences and events empowers us to build upon our existing knowledge, to analyse and constantly improve. It can also save us when need be.…

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The TeamQ Call Centre Solution

Every organisation, regardless of size, needs to increase their call response efficiency. No one enjoys navigating lengthy automated call menus only to find themselves at a dead end with no answers, be it internal staff or external customers. The answer is an informal call centre solution designed for specialists and knowledge workers. TeamQ is an…

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Five Considerations of Unified Messaging

With 20+ years-experience developing unified messaging solutions, AVST has used their experience to develop a list of five critical considerations when customers are researching Unified Messaging Solutions. These considerations are a good starting point for customers of all sizes. When it comes to implementing a UM solution, ProcessFlows and AVST will bring you the advantage…

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Can Mishandled Data Cost Your Life?

The latest data mishap is a continuance of the NHS investigation into 500,000 misplaced documents from 2011 to 2016. Lip service has been made about how bad it is to mishandle sensitive data, but now an investigation proper has been launched to see just how far patients have been affected by the incident. Various scandals…

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How Can UC Transform the Public Sector?

The Public Sector has learnt to adapt in the face of increasing cuts, dealing with increasing responsibilities and diminishing funds. The unanimous goal of the Public Sector could be summed up as: using public money in the smartest possible way to deliver the best possible outcomes. ProcessFlows is committed to bringing the Public Sector into…

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Calls Do Matter

Call completion and secure voice messaging are the linchpins of modern business communications. Did you know that a Dialpad study conducted in June 2016, business workers ranked picking up the phone as the #1 most effective and valued way of communicating externally, beating out email, IM, in-person, text messaging and video conferencing. Voice Connections Today’s…

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Case Study – ProcessFlows Practises What it Preaches with SMS

For three decades, ProcessFlows has been distributing best-of-breed technology t...

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Latest News

ProcessFlows’ Dashboard Solution for Places for People Reaches Final in European IT Awards

ProcessFlows has reached the final in the Big Data, IoT or Analytics Solution of...

Read More