With the release of version 21.2, your OpenText™ CX-E Voice solution now fully integrates with Microsoft Teams Phone System direct routing.
This major development means you can implement the Teams Phone System while keeping your existing 3rd party telephony and contact centre investments. Your staff can make and receive calls with the outside world, through Teams, while still benefitting from CX-E’s best-in-class voicemail, unified messaging, speech-enabled automated attendant, and personal assistant applications.
Join this webinar to learn what’s new in OpenText CX-E Voice 21.2, including:
- Microsoft Teams integration
- Speech recognition tuning tool and improved reporting
- Directory/Automated Attendant
- Security enhancements
- New system qualifications
- And more!
Not to be missed, register now to join us on Wednesday, July 28 at 10:00 AM.