Lean On Us For Expert IT Advice And Let Us Do The IT Heavy Lifting.

Our Technical expertise, advice and range of flexible pay-as-you-go IT services can be fully tailored to your needs.  We treat each customer as a unique case starting with an IT Health check assessment and understanding of the customers requirements and business.  All our consultations and service designs are led by our Technical experts.

Here’s a short overview of our core services. All our services are tailored to each customer at competitive prices so if you can see what you need – give us a call.

Expert Advice & Services

Our consultants deliver expert advice along with high quality professional services to support every step of your IT Journey & infrastructure  – from design and implementation through to continuous improvement and support. We ensure your IT service is flexible and supports your current and future business objectives.

IT Health Check

Our expert team will perform a comprehensive 360 degree assessment of your entire IT infrastructure across all connected devices, systems as well as the network itself. It will cover all aspects of IT health, security and status including software patching, Anti-virus status through to Port & Access vulnerabilities, Content filtering, Data compliance risks, Back-ups management checks, Hardware status i.e CPU or disk space.

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Managed Cloud Hosting Services

 Fully managed cloud hosting environments tailored to keep your business and applications running and secure 24/7. Based on Tier 3+ UK data centres, our expert team provides a full and proactive range of management options with simple pricing to ensure peace of mind and no nasty surprises.

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IT Hardware as a Service

Our IT Hardware as a Service solution manages the procurement, installation, maintenance and support of your hardware, removing the burden from your IT resources. This solution will maintain all your hardware assets – from printers to computer peripherals – to predefined service level agreements and with flexible engagement terms.

24/7/365 Monitoring and Alerts

Remote monitoring is designed to run, manage and protect your business. Our team of experts will monitor all aspects of your IT infrastructure including servers, workstations and network devices for performance, security, Hard disk health and more

Patch Management

A well-known source of vulnerability. Keep your software up-to-date across both Windows and Mac OS systems. We have the ability to deploy patches for Microsoft and a range of 3rd party applications such as Adobe Reader, Firefox and many more.

End Point Detection Response

Next generation anti-virus, let us help you improve and maintain security. We use enterprise leading technologies to centrally manage your security; keeping your protection up-to-date and you informed with bespoke reporting

Web Protection

Protect your employees from a broad range of malware, phishing, adware, data breaches, botnets and spam. Bandwidth monitoring allows us to monitor your users internet use, in addition to applying block lists and restrictions

Managed Backup and Recovery

Tailored to your needs, leverage hybrid cloud technology to back up business critical documents, servers, virtual machines or Microsoft Office 365. Ultra secure, backup and recovery provides peace of mind for your business.

Service Desk as a Service

The heart of every successful IT operation. Our Service Desk provides the core infrastructure, processes and people to run and manage IT operations from events or requests through to incident, supplier and problem management. Our ISO 27001 accredited operations are based ITIL best practice and delivered by dedicated experts using Service Now, the industry’s leading ITSM platform.

Helpdesk as a Service

Establishing and maintaining an efficient and comprehensive in-house help desk service is expensive and time consuming. Based on industry best practice and our service desk operations we can provide multi –channel, level 1, 2 and 3 helpdesk services from simple log and escalate through to including fix or third party management. Options for 24/7 support & even multi-lingual capability.

Microsoft 365

Microsoft 365 brings together the world’s best Office productivity solutions and business apps into a single and complete cloud-based suite. We can quickly and safely provision and migrate you to this platform. Once up and running we provide you with full management, data back-up, administration, support and even training for all aspects of our Microsoft investment to keep you and your teams productive.

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What IT Support do you need?

Start with our free of charge, no obligation IT Healthcheck assessment to get a comprehensive view of your existing infrastructure and discover where you may be at risk. Find out more here or to book a consultation, please call +44 (0)1962 835053, email enquiries@processflows.co.uk, or fill in the form below.

Download our IT Services Brochure

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