Automation often makes business sense. But it only makes sense if it works – and that’s been a significant problem for years. Now, however, things are changing. When it comes to automating manual processes in finance, HR, IT, logistics and many more operational areas, recent advances are truly changing the equation. The costs are dropping, the risk is all but gone and the opportunities for business transformation are finally yours to seize.
So where do you start? That’s a question this guide can help you answer. At ProcessFlows, we have helped organisations nationwide – and in practically every industry sector – to realise their full potential. By partnering with businesses in order to fully understand your needs, we can free your people to focus on the activities that really move the needle in the long term. We aim to create space for your teams – in every function – adding value that will help you achieve your business goals. And if there’s one thing our experience has taught us, it’s that our customers do better when they start small, with measured improvements that make a difference fast.
Recognise these challenges?
Every industry is unique in terms of the threats and opportunities posed by technology. But there are three key challenges that arise again and again when we work with our customers – challenges that are facing organisations in almost every sector.
Unlocking the full potential of your people
There are some things that people still do better than computers. Tasks involving vision, intuition, creativity and imagination – these are the things that drive long-term growth. Yet all too often, employees are saddled with manual tasks to such a degree, that they rarely get the opportunity to make a real contribution. By automating repetitive tasks that are currently still undertaken by people, you won’t just gain a happier, more loyal workforce (although that is undoubtedly one of the benefits). You’ll also see your organisation flourish, as every brain in your business is empowered to share new ideas.
Eliminating IT infrastructure complexity
The pace of technological change is increasing – and it seems that every day brings a new sales pitch for a new platform or app that can revolutionise some corner of your business. As a result, the infrastructure in most organisations is now a multi-layered patchwork of hardware, software and cloud services. And often, this complexity hampers decision-making rather than helps it. By making targeted changes with the potential for big gains – call it low-hanging fruit if you wish – we can help set you off on a road towards simplification, rather than further complexity.
Capitalising on new technologies and ways of working
Regardless of the increase in IT complexity, technology remains a key opportunity for businesses to gain efficiencies and competitive advantage – through innovation and exceptional customer service, for instance. This is something it would be foolish to overlook. All organisations need to be on the lookout for such opportunities, lest they be left behind. The problem is that most carry such high risks, in terms of both up-front cash investment and time to market. Against that backdrop, Intelligent Automation represents one of the clearest and most compelling opportunities yet