Through our UK and European operations and service desks can help you with the IT and business outcomes you need tailored to your requirements – from expert advice and managed IT services to specific tasks or entire IT operations as a service – all to the service level you require.
Advice, Skills/ Resources, Tasks or your entire IT Operation delivered a service
Real-time analytics and management information provision
IT consulting & optimisation services – project, adhoc or as a managed service
Incident management levels 1,2 & 3 backed by expert & accredited technical IT support
Fully customisable ITIL aligned IT service desks based on world-class IT service platforms ie ServiceNow
End user or IT admin support via chat, email, phone, self-service backed by our 24/7/365 multi-lingual IT support helpdesks
Fully managed cloud hosting environments tailored to keep your business and applications running and secure 24/7. Based on Tier 3+ UK data centres
Hardware & software support & provisioning as a service including Microsoft Windows, Microsoft 365 migrations & support
Governed problem, case and change management processes
Knowledge base management & shift left methodology
3rd party management
Escalations and complaint handling as well as customer relations and account handling desks
Full account management with continual service improvement program to support your continued progress and innovation
A complete 360° suite of IT support and management capabilities including 24/7/365 proactive IT monitoring, management and security including status & alerts, patching, Anti-Virus, Back-up & recovery, AD, identity & password management & reset requests, email & web filtering, asset management, IT security & data compliance health check scans, database & application management, etc.
What’s your IT challenge?
We offer Free of Charge consultations and IT assessments to help you manage your IT, protect your business and innovate faster through IT.
Book your consultation today:
Pass the Keys use outsourced services to support their business needs and deliver exceptional and flexible business and customer operations.
Print Partner Webinar: Addressing the print-only market space – start the journey with your customer and grow/ Date: 05. 08. 2021
ProcessFlows transition to Konica Minolta – FAQ
/in News & Insights /by ProcessFlowsHere is a simple Frequently Asked Questions page to assist you regarding the transfer of ProcessFlows business activities to Konica Minolta Business Solutions (UK) Limited .