As with many business processes, Contract Management can mean different things to different people. It could be that you are attempting to manage a multitude of contracts relating to support provided to end user clients; or conversely it could be that you are attempting to manage a number of contracts with differing suppliers. No matter which way you are looking at your contracts, our software is designed to assist in managing them along with the associated renewal processes. A key part of the system is to notify and escalate problem issues before they become very expensive.
The problem is universal – you have lots of support contracts and Service Level Agreements (SLAs) throughout the organisation, all with different vendors and due for renewal at different times. It is easy to miss one …. or several
|Customer Contracts||Supplier Contracts|
|Loss of revenue and profit||Loss of service or support|
|Presents competitors with an opportunity||Increased renewal costs|
|Increased customer churn||Erosion of profits|
|Increased time and effort||Increased time and effort|
|Billing problems lead to increased debtor days||Requires contract to be re-negotiated|
Contract Management Software from ProcessFlows automates the tasks of renewing agreements with customers and backing off orders to third-party suppliers on time ensuring that revenue is secured and there is no disruption to service. It greatly simplifies the task of renewing and processing multiple support contracts and service level agreements (SLAs).
Contact us to arrange a free analysis of your current contract process or more information please call us on +44 (0) 1962 835053, or email firstname.lastname@example.org.
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